Summary
Overview
Work History
Education
Skills
Affiliations
Extra Curricular Activities
Timeline
Generic

MELISA R. WALTERS

Helotes,TX

Summary

Engaging Mathematician driven to help institutions develop and nurture purposeful curriculums that promote learning through real-world problem-solving. Brings wealth of experience in data analysis and project modeling to guide hands-on research and demonstrations. Uses simple, approachable communication style to reduce learning barriers and spark trust in teaching process.

Overview

20
20
years of professional experience

Work History

Mathematician

CAST STEM High School
San Antonio, TX
08.2020 - Current
  • Proctored PAC courses by leading classroom lectures and discussions
  • Used Microsoft Word, Power-Point, Excel and SQL to complete assignments
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on math department procedures and requirements.
  • Maintained impartiality and objectivity during meetings and decision-making.
  • Planned recruitment and renewals of designated committees.
  • Taught students of varying abilities and ages ranging from 14 to 18.
  • Considered differing student abilities and differentiated work assignments accordingly.
  • Performed and provided simulation results to help math team drive continuous improvement strategies.
  • Partnered with PBL trainers to maintain consistency of process training.
  • Developed computational methods to solve science and engineering problems from applications in business or industry

Mathematics Instructor

Great Hearts Northern Oaks
San Antonio, TX
07.2019 - 06.2020
  • Documented and communicated student progress on course goals to identify areas in need of improvement.
  • Prepared high-quality lessons to teach students step-by-step problem-solving methods for Pre-Calculus (three sections)and Pre - Algebra (2 sections) math courses.

Mathematics Instructor

The Atonement Academy
San Antonio, TX
08.2017 - 06.2019
  • Documented and communicated student progress on course goals to identify areas in need of improvement.
  • Prepared high-quality lessons to teach students step-by-step problem-solving methods for two sections of Pre-Calculus, Algebra I, Algebra II, Chemistry and two sections of Logic courses.
  • Math tutor
  • Took on Admin role of ordering books for students Pre-K - 12
  • PSIA coach for Calculator Applications competition, placed 2nd and 3rd.
  • Created course syllabus to clearly communicate expectations and standards for student success

Account Manager

Alamo Tees & Advertising
San Antonio, TX
09.2015 - 07.2017
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
  • Negotiated prices for products and freights to decrease overall costs by 20%

President

MW Network, LLC
San Antonio, TX
07.2011 - 06.2016
  • Web design firm that encompasses many different skills and disciplines in production and maintenance of web sites for businesses including:
  • Search engine optimization
  • Programming
  • Graphics and Voice Recordings
  • Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies for Troup Consulting.
  • Generated 50% increase in client accounts through implementation of effective market strategies across major search engine platforms

PREP Instructor, Problem Solving III

St. Mary's University
San Antonio, TX
06.2015 - 08.2015
  • Logic Instructor: Taught truth tables, elementary set theory, and mathematical proofing. Demonstrated logic as it applies to computer programming using if-then statements, order of operation, and other standard programming concepts.
  • Problem Solving III Instructor: 90 students all of age 14 and/or entering their freshmen year of high school
  • STELLA software taught, which included understanding of dynamic systems thinking using word problems, solving each word problem and then hand writing each STELLA diagram for each word problem
  • STELLA models were created for linear, quadratic and exponential functions
  • Tested students on materials presented in workshops and classes to assess grasp of material.

Account Manager

CityVoice
San Antonio, TX
02.2011 - 06.2011
  • Implemented kick-off call/Skype with business owner to gather functional specifications for landing page/web page design
  • Worked closely with Google ad words campaigns, keyword performance, search engine optimization
  • Optimized design of landing page to ensure conversion rates
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction for 40 different business accounts nationwide.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Director of Web Based Training

Dade Moeller, Assoc. Radiation Safety Academy
Gaithersburg, Maryland
10.2002 - 04.2010
  • Architect and engineer of The Academy’s RadTrainOnline.com (RTO) web-based training platform by use of computer programming and project management
  • Meeting deadline with 1,351 hours of development, primary technical support for RTO. Responsibilities included:
  • Technical programming involved developing all backend tables (SQL) to connect to customer interface
  • Developed e-commerce portal on RTO to accept credit cards for online purchase of course(s); creating secure login
  • Experience in speech application design allowed for voice-overs throughout each course
  • Incorporated Q&A, mini videos, and pictures during course instruction effectively to enhance learner experience
  • Printing option at end of successful completion (grade of 70% or greater) for each course to print certificate
  • Independently lead RTO to larger scale project of custom training to engage other organizations
  • Custom coded web-based training portals for large federal agencies such as USDA, USMC, and several high-tech companies such as Howard Hughes, Kraft, and adhered to OSHA and other regulations
  • Assisted more senior associates in achieving business results by utilizing technical knowledge and skills to enhance business processes
  • Developed and maintained effective relationships with decision makers in order to foster trust and develop online training courses to meet compliance
  • Other daily office tasks included database administration, network administration for fifteen PCs and use of graphic design tools
  • Interacted with trainers to ensure classroom technology was ready for in-house training.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Resolved problems, improved operations and provided exceptional service
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

Adjunct Instructor

Northwest Vista College
San Antonio, TX
01.2001 - 05.2001
  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
  • Created and implemented course agendas, lesson plans and activities to successfully meet course objectives for Algebra 1 and Statistics.
  • Used technological equipment to enhance process of students' learning.
  • Integrated current events and cultural themes into course materials to contextualize subject matter and facilitate lifelong learning.
  • Consistently communicated with students to acknowledge and reward positive strides and discuss areas of improvement.
  • Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries.
  • Reached out to adult learners and implemented office hours around their schedules to demonstrate commitment and loyalty to their learning of mathematics

Technical Instructor

Vignette Corporation
Austin, Texas
05.2000 - 02.2001
  • Technical topics included content management, caching strategies, database usage, web server implementation, architecture, Tcl/Tk, templates, live/development server relation, personalization, and other technical processes
  • Facilitated cognitive and affective student learning underlying principles of Vignette V/5 platform, e-business software to create Learning Management System (LMS)
  • First experience as voice over designer and received voice coaching
  • Implemented technical documentation, instruction and evaluation to meet IT education initiatives
  • Installed Vignette software and prepared computer environment at teaching sites for up to 20 students per week and designed databases for student engagement.
  • Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
  • Oversaw technical documentation, instruction and evaluation to meet IT education initiatives.
  • Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs
  • Worked with video production team and developed new training content in various distribution channels
  • Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts. slides and lines of code
  • Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results
  • Created courseware using V5 online learning management system tool and various graphics and multimedia software programs

Education

Bachelor of Science - Mathematics

The University of Texas At San Antonio
San Antonio, TX

Master of Arts - Computational and Applied Mathematics

Rice University
Houston, TX

Skills

  • Self-Motivated
  • Active Listening
  • Strong Interpersonal and Communication Skills
  • Analytical and Critical Thinking
  • Course Materials Preparation
  • Web Development Software
  • Structured Query Language
  • Analytical Thinking and Problem Solving
  • Software Testing and Validation
  • Project Management
  • Website Development
  • Microsoft Office
  • Software Deployment

Affiliations

Member, San Antonio Hispanic Chamber of Commerce, since 2014

Extra Curricular Activities

  • Co-Sponsor Academic Decathlon 2022 winning 32 Medals and 2nd Place in Texas
  • Eucharistic Minister
  • Avid runner of all distances including 5 marathons: Houston 1998, Austin 1999, U.S. Marine Corp, DC 2003, San Diego 2004, and The Woodlands 2014. Favorite running distance is the 10 miler
  • 1 sprint triathlon in Austin, TX 2001
  • Running Coach
  • PSIA Coach for Calculator Applications 2018
  • Assistant Softball Coach 2019

Timeline

Mathematician

CAST STEM High School
08.2020 - Current

Mathematics Instructor

Great Hearts Northern Oaks
07.2019 - 06.2020

Mathematics Instructor

The Atonement Academy
08.2017 - 06.2019

Account Manager

Alamo Tees & Advertising
09.2015 - 07.2017

PREP Instructor, Problem Solving III

St. Mary's University
06.2015 - 08.2015

President

MW Network, LLC
07.2011 - 06.2016

Account Manager

CityVoice
02.2011 - 06.2011

Director of Web Based Training

Dade Moeller, Assoc. Radiation Safety Academy
10.2002 - 04.2010

Adjunct Instructor

Northwest Vista College
01.2001 - 05.2001

Technical Instructor

Vignette Corporation
05.2000 - 02.2001

Bachelor of Science - Mathematics

The University of Texas At San Antonio

Master of Arts - Computational and Applied Mathematics

Rice University

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MELISA R. WALTERS