Melise Gonzalez

• Oversaw daily operations of Department, ensuring smooth workflow and timely completion of tasks.
• Achieved results by working with staff to meet established targets.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained compliance with company policies, objectives, and communication goals.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Boosted team performance by developing customer service training materials and conducting service training.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Enhanced communication within team by holding regular meetings and encouraging open dialogue among all member
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Monitored workflow to improve employee time management and increase productivity.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Conducted routine inspections to check quality and compliance with established specifications.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

• Recommended changes that improved service and increased operational efficiency
• Executed daily operations of cleaning
• Recommended and arranged for additional services such as painting, repair work, renovations, and replacement of furnishings and equipment
• Trained employees in cleaning & hands on work
• Prepared activity and personnel reports, and reports containing information such as occupancy, hours worked, facility usage, work performed, and departmental expenses
• Supervised and managed employees for restoration firm
• Successfully managed 5 man -person team doing cleaning
• Coordinated activities with other departments to ensure that services were provided in efficient and timely manner
• Selected and ordered and purchased new equipment, supplies, and furnishings
• Issued supplies and equipment to workers
• Investigated complaints about service and equipment, and took corrective action
• Inventoried stock to ensure that supplies and equipment were available in adequate amounts
• Conferred with staff in order to resolve performance and personnel problems, and to discuss company policies
• Checked equipment to ensure that it was in working order
• Directed activities for stopping spread of infections in facilities such as hospitals
• Selected most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces
• Supervised 8 employees, scheduled work hours, resolved conflicts, determined salaries.
• Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Trained and managed 6-man crew and achieved significant improvements in their productivity

• Trained employees in cleaning fire mold lead asbestos & supervised and managed employees for a firm to clean up
• Supervised employees, scheduled work hours, resolved conflicts, determined salaries
• Discussed company policies with workers and enforced safety regulations
• Successfully handled work ethic structured and maintained strong work goals
• Responsible for all work ethic on job site
• Working knowledge of cleaning in environmental & industrial
• Well-organized and efficient
• Trained in all areas of cleaning
• Strong training skills
• Skilled at organizing complex projects, defining project priorities, and delegating tasks
• Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success
• Self-motivated and assertive
• Scheduled cleaning jobs for company
• Quickly learn procedures and methods
• Pleasant speaking voice
• Over 20 years experience in restoration cleaning
• More than 25 years hands-on experience in environmental, industrial & restoration cleaning
• Knowledgeable and experienced in all phases of cleaning fire mold lead abatement
• Enjoy working with people
• Supervised and coordinated activities of workers engaged in cleaning machines & equipment
• Filled container with specified amount of cleaning agent, such as liquid or chemicals
• Directed workers in cleaning machines, such as separators, pasteurizers, evaporators, lines and working areas.
• Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.