Melissa A. Harshey
Santa Fe,NM
Summary
Dynamic Document Control Manager with extensive experience at AECOM, excelling in document management and process improvement. Proven track record in training teams and enhancing performance through effective electronic records management. Successfully implemented systems that improved efficiency, ensuring timely deliverables on multi-billion-dollar projects while fostering collaboration and quality assurance.
Overview
15
15
years of professional experience
Work History
Research Technologist 2
Los Alamos National Lab
Los Alamos, NM
01.2021 - Current
- Several multi-billion-dollar classified government project.
- Interface with multiple levels of project team.
- Post and retrieve documents for product, process and quality engineers within PDMLink and SharePoint, PRIME, EDRMS and other databases on multiple systems.
- Create document data package for each engineering process per the engineering evaluation review document received from the design agency.
- Interface with multiple level engineers and scientists to accurately assemble the data packages.
- Report findings of data packages for managers to accurately report on work.
- Organize and evaluate metadata for project team to acquire documents more effectively and efficiently.
- Train Division Office personnel as my backup.
- Assist with SharePoint brainstorm, verify and validate dashboard.
- Doors Next Generation training to assist with the setup for Pit Technologies Surveillance Project.
Document Control Manager
AECOM
San Mateo, CA
01.2018 - 01.2021
- Interface with multiple levels of people, both internal and external, associated within the project.
- Developed and integrated efficient and effective process and procedures into multiple departments.
- Train staff on the Engineering Document Management System (EDMS) to enhance performance.
- Drafted, edited and maintained policies, procedures, workflows and work instructions.
- Retrieval, reproduction and distribution of documents to coordinate with the outside venders.
- Posted documents and add metadata into project Aconex and MS SharePoint for accurate tracking, retrieval, control and distribution of documents.
- Supported and audit work being performed and assist in the control, configuration review, issuance, distribution and status tracking of baseline and controlled documents.
- Developed and implement Aconex to best suit the project requirements.
- Worked with Aconex IT to figure out issues that they were unaware of and showed their IT the limitations to allow them to find a fix.
- A 1.9-billion-dollar project for one of the largest passenger rail and cargo providers in the United States.
Document Control Consultant
AECOM (contracted through LKG-CMC)
San Mateo, CA
01.2017 - 01.2018
- Promoted to Document Control Manager and given additional duties within 6 months.
- Implemented and maintained the EDMS process in accordance with project policies, procedures and work instructions.
- Supervised staff for accuracy and timeliness.
- Trained staff to maximize potential usage of the Aconex.
- Supported drafting and editing policies, procedures, workflows and work instructions.
- Maintained and updated work instructions via version control.
- Routed documents for review and approvals as directed.
- Utilized the Aconex to maintain document retention, create workflows, transmit documents through Aconex’s procedures.
- Joined with project team members to provide timely responses to drawings and other documents with accurate transmissions of documents through the system.
Document Control Management Consultant
ViLinc Solutions, Inc
Cedar Rapids, IA
01.2011 - 01.2016
- Provided SME advise pertaining to Document Control and Document Management Systems for staffing requirements, interviews and other support to ViLinc’s Management.
- Implemented and maintained the document control management process in accordance with project policies, procedures and work instructions.
- Trained staff to maximize potential usage of the Document Management System.
- Met all deliverables in a timely manner.
- Developed and integrated a project administration manual for operational efficiency and effectiveness.
- Assigned security permissions for project personnel based on department to control access within the Document Management System.
- Developed project submittals, transmittals, request for information (RFI), non-conformance report and change order requests to obtain accuracy and proficiency.
- Utilized the electronic database management system to maintain document retention, create workflows, transmit documents through Unifier’s procedures.
- Identified and mitigated procedural issues and risks that were associated with the implementation of multiple projects.
- The project included the 1.8-billion-dollar upgrade of the air quality control system (AQCS) and other identified efficiency and reliability improvements. It also included the 400-million-dollar Comprehensive Asset Management Program (CAMP) which modernized the existing steam turbine.
Education
Bachelor of Arts - Psychology
Cleveland State University
Cleveland, OHSkills
- Electronic records management
- Metadata management
- Records management systems
- Quality assurance
- Process improvement
- Training and development
- EDMS implementation
- Document classification
- Training and mentoring
- Workflow management
- Data package creation
- Revision management
Timeline
Research Technologist 2
Los Alamos National Lab
01.2021 - Current
Document Control Manager
AECOM
01.2018 - 01.2021
Document Control Consultant
AECOM (contracted through LKG-CMC)
01.2017 - 01.2018
Document Control Management Consultant
ViLinc Solutions, Inc
01.2011 - 01.2016
Bachelor of Arts - Psychology
Cleveland State University