MELISSA ABDULBARI
Vallonia,IN
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
18
18
years of professional experience
Work History
Owner and Photographer
Beautifully Fierce Photography
Vallonia, IN
01.2013 - Current
- Managing client files, images, scheduling, and galleries
- Image delivery to meet deliverable deadlines
- Marketing and website updates
- Maintain communication with 2000+ clients
- Edit images via Photoshop that meet client’s expectations previously discussed
- Create questionnaires, contracts, payment schedules, and policies for client/photographer
- Manage profit/loss, taxes, and payroll
- Monthly review of prices/packages to ensure cost effectiveness
- Form and maintain a personable relationship with each client to ensure comfort when working together
Engineering Services Project Manager
NRTC Broadband Solutions
Mishawaka, IN
10.2021 - 01.2023
- Managed the day-to-day operations of assigned projects, ensuring that tasks are completed according to schedule.
- Ensured compliance with all applicable regulations in relation to assigned projects.
- Maintained detailed documentation related to all aspects of assigned projects.
- Developed and maintained project plans, budgets, and timelines.
- Conducted regular meetings with clients to review progress, address any issues or concerns, and provide updates.
- Implemented process improvements wherever possible in order to streamline workflow processes.
- Performed quality assurance reviews on deliverables prior to delivery to customers.
- Resolved conflicts between stakeholders in a timely manner while maintaining positive relationships.
- Developed strategies for improving operational efficiency within assigned projects.
- Identified potential risks associated with project execution and developed contingency plans as needed.
- Kept daily operations and projects in line with schedule and budget demands.
- Coordinated with stakeholders to ensure successful completion of projects on time and within budget.
- Created comprehensive reports on project performance metrics for management review.
- Monitored progress against established goals and objectives for all projects.
- Give recommendations for the most cost-effective solution regarding distances that are coming close to their budgeted loss
- Understand what RUS Codes match the equipment set in the field and ensuring it is allocated correctly
- Create processes, standards, workflows, RACI and WBS for duties within the company
- Knowledge in Permitting, Field Collection and Rapid Field Collection
- Implemented Quality Control
- Design fiber routes that will pass Permitting and Field Collection
- Design fiber ports, fiber size, and splitter routes
- Design FTTH routes and mainline routes
- Assisted in preparing cost estimates for new service offerings based on customer requirements.
- Worked closely with vendors and suppliers in order to identify areas where costs could be reduced without sacrificing quality.
- Experience in JIRA, Confluence, Smartsheets, SharePoint, EGIS and QGIS.
Fiber Service Coordinator
Jackson County REMC
Brownstown, IN
01.2018 - 01.2020
- Created and built the entire Fiber Department from the ground up
- Scheduled Installation and Drop Appointments for 11 employees
- Coordinated and work closely with all Contractors associated with the project to revise construction and mapping aspects; as well as scheduling times to meet for weekly meetings
- Audited Drop Maps generated by NRTC to include determining if map/location requires information to be changed such as fiber counts, terminal locations, address, location of residence, a missing location, a map in its entirety, and splitter assignment updates
- Researched inaccurate Drop Maps via County GIS, iVue CIS, and REMC mapping department
- Worked with Drop Surveyors to design new routes, fiber counts and terminals for maps that need to be recreated
- Create solutions for Contractors if Drop Map/Splitter Assignment/Terminal issues
- Trouble-shooting install process, equipment after installation (844G, 801G and WiFi Mesh/Extenders) - - - Daily computer interaction with MS Word, MS Excel, MS Access, One Drive, Share Point, NISC, and GIS Preventive maintenance services
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
- Developed team communications and information for employee meetings
- Created and managed knowledge base to offer staff and customers immediate informational access to products, services, and organization
- Liaison between, Member, Coop and Contractors
- Track material usage, costs, and billing for Coop
Office Manager
Kittitas Valley Electric
Ellensburg, WA
07.2006 - 06.2015
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Processed payroll accurately ensuring all employees were paid on time.
- Organized company events including holiday parties, team building activities .
- Provided training to new hires on office policies and procedures.
- Developed effective communication strategies between departments within the organization.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ensured compliance with applicable laws regarding employment practices.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Supervised staff members, organized schedules and delegated tasks.
- Assisted in developing budgets for departmental expenses.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Developed and implemented office policies and procedures.
Education
Certificate For Project Manager: PMP -
Three T Institute
09-2024
Associate of Arts - Business Administration
South Puget Sound Community College
Olympia, WA05-2012
Skills
- Notable ability to pay attention to important details
- Excellent communication skills Purchase Orders/Quote Requests/Change Orders/Invoicing/SOW
- Daily/Weekly Scheduling/Summary Reporting
- Knowledgeable in Fiber Design
- Liaison between Departments/Vendors/Contractors
- Operations Management
- Strategic project planning
- Profit and loss analysis
- KPI Management
- Life cycle project management
References
REFERENCES Christopher Fairall, Producer - 253-777-2111 Matt Persinger, Former Fiber Service Manager - 812-521-6009 Heather Stevens, Fiber Service Coordinator - 812-569-3990
Timeline
Engineering Services Project Manager
NRTC Broadband Solutions
10.2021 - 01.2023
Fiber Service Coordinator
Jackson County REMC
01.2018 - 01.2020
Owner and Photographer
Beautifully Fierce Photography
01.2013 - Current
Office Manager
Kittitas Valley Electric
07.2006 - 06.2015
Certificate For Project Manager: PMP -
Three T Institute
Associate of Arts - Business Administration
South Puget Sound Community College
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