Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Abercrombie

Jasper,USA

Summary

I am writing to express interest in your job opening - With my strong background working in office settings for years and passion for delivering exceptional care, I believe I would be a valuable asset to the team! I have many years of experience and always eager to learn more and new things, I love to venture out and challenge myself each day. I have strong attention to detail, very reliable, organized, efficient and great with others. I understand the importance of creating a welcoming and supportive environment. I look forward to answering any questions.

Overview

7
7
years of professional experience

Work History

Front Office Coordinator

Aylo Health
04.2024 - 05.2025


  • Supported the opening of a new primary care location and trained new front office staff.
  • Collaborated with multiple departments to maintain seamless internal communication.
  • Managed patient check-in/check-out, scheduled appointments and procedures, and handled incoming calls.
  • Maintained patient confidentiality
  • Proficient in eClinicalWorks (eCW), Microsoft Word, and Excel.

Sales Assistant Manager

Holiday Inn Express and Suites
11.2021 - 04.2024
  • Led sales and revenue generation efforts for the property, focusing on client satisfaction.
  • Coordinated with guests to negotiate contracts and ensure tailored accommodations.
  • Conducted outside sales and local marketing initiatives to attract new business.
  • Contributed to hotel operations and guest services while seeking opportunities for growth.

Front Office Coordinator

Alliance Spine and Pain Centers
03.2018 - 05.2021
  • Greeted and assisted patients, scheduled appointments, and maintained an organized and welcoming front desk environment.
  • Handled high-volume calls and ensured smooth patient flow and satisfaction.
  • Worked closely with team members to deliver a positive first impression for all visitors.
  • Worked closely with insurance companies to get procedures approved in a timely manner for patients.

Education

High School Diploma -

South Aiken High School
Aiken, SC
05.2016

Skills

  • Computer & Telephone skills
  • Sales Management, Marketing
  • Excellent Communication Skills
  • Medical Records
  • Windows, Microsoft word, Excel
  • CPR certified
  • Quick Learner
  • Years of office experience
  • Exceptional customer support

Timeline

Front Office Coordinator

Aylo Health
04.2024 - 05.2025

Sales Assistant Manager

Holiday Inn Express and Suites
11.2021 - 04.2024

Front Office Coordinator

Alliance Spine and Pain Centers
03.2018 - 05.2021

High School Diploma -

South Aiken High School

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