Summary
Overview
Work History
Education
Skills
Custom
Additional Information
Timeline
Hi, I’m

Melissa Absher

Gardendale

Summary

Dynamic Fleet Manager with proven expertise in logistics management and customer service at Classic Freight Inc. Skilled in optimizing fleet operations and acquiring necessary permits, I excel in problem-solving and fostering strong relationships with brokers. Committed to enhancing efficiency and ensuring high customer satisfaction through effective communication and strategic planning.

Overview

17
years of professional experience

Work History

Classic Freight Inc.
Oneonta

Fleet Manager
10.2012 - Current

Job overview

  • Oversaw daily operations of fleet vehicles and logistics to ensure efficient transport.
  • Performed administrative duties such as filing paperwork, preparing documents, and inputting data into computer systems, McLeod 2510.
  • Assisted in resolving billing disputes between customers and carriers.
  • Monitored driver progress, communicated delays or changes in appointments, and updated customers on expected arrival times.

National Rapid Freight
Warrior

Fleet Manager
08.2008 - 08.2012

Job overview

  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Book and order oversized permits daily.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Processed broker loads efficiently and accurately for clients.

Education

Fultondale High School
Fultondale, AL

High School Diploma
04-1986

Skills

  • Fleet operations
  • Logistics management
  • Customer service
  • Permit acquisition
  • Problem solving

Custom

References available upon request.

Additional Information

I have 37 years in the transportation industry, mostly with Flatbeds, Conestoga's, Side-kits 3 and 4 axle Step decks and some vans.

Timeline

Fleet Manager

Classic Freight Inc.
10.2012 - Current

Fleet Manager

National Rapid Freight
08.2008 - 08.2012

Fultondale High School

High School Diploma

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