Summary
Overview
Work History
Education
Skills
References
Timeline
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Melissa Acosta

Houston,TX

Summary

Experienced Medical Assistant with 10+ years of experience providing patient care in a fast-paced setting. Skilled in administering medication, taking vital signs, and performing medical tests. Demonstrated ability to maintain patient confidentiality and follow strict medical protocols. Hardworking employee with patient service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience. Bilingual(English-Spanish)

Overview

9
9
years of professional experience

Work History

Medical Assistant

UT Health
Housotn, TX
02.2018 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Scheduled appointments for patients via phone and in person.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Administered injections, medications and treatments as directed by the physician.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Worked with cross-functional teams to achieve goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Floated between specialties when short staffed

Medical Assistant

Katy Pediatrics
Houston, TX
10.2016 - 10.2018
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Incorporated outside records into charts and EHR.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Scheduled appointments for patients via phone and in person.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Supported administrative staff by processing payments.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.

Education

Associate of Science -

Houston Community College
Houston, TX
09-2026

Medical Assistant

Pima Medical Institute
Houston, TX
10-2015

High School Diploma -

McLoughlin High School
Milton-Freewater, OR
05-2007

Skills

  • Vital signs monitoring
  • Basic laboratory testing
  • Electronic health records
  • Patient scheduling
  • Team collaboration
  • CPR and BLS Certification
  • Injections & Vaccinations
  • EKG'S
  • CGM education and placement
  • Diabetic Pumps
  • Front Office/Back Office
  • Office support
  • Immunization administration
  • Professional demeanor
  • Customer service
  • Patient support
  • Routine laboratory testing
  • HIPPA/OSHA Certification

References

References available upon request.

Timeline

Medical Assistant

UT Health
02.2018 - Current

Medical Assistant

Katy Pediatrics
10.2016 - 10.2018

Associate of Science -

Houston Community College

Medical Assistant

Pima Medical Institute

High School Diploma -

McLoughlin High School

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Melissa Acosta