Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Adams

Melissa Adams

Certified Clinical Medical Assistant
Richmond,VA

Summary

Friendly Sales Associate adept at working in diverse retail and customer service environments. Customer-oriented server with excellent interpersonal and communication skills. Also bringing a strong work ethic, interpersonal skills and customer service expertise. 

Overview

1
1
year of professional experience

Work History

Dining Room Server

VUMH- The Hermitage
1600 Westwood Avenue ,Richmond, VA 23227
06.2015 - 08.2015
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.

Cashier/Smoothie Maker

Tropical Smoothie Cafe
4501 S Laburnum Avenue, Richmond, VA 23231
04.2015 - 06.2015
  • Verified cash drawer against the day’s receipts.
  • Wiped down counter areas, sinks and floors to maintain a clean and safe work station.
  • Built guest satisfaction and enjoyment.
  • Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
  • Maintained a consistent, regular attendance record.
  • Set up storeroom and work areas to allow easy access to stock items.
  • Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
  • Entered orders into the computer system quickly and in proper sequence.

Cashier

Target
5401 West Broad Street, Richmond, VA 23230
08.2014 - 11.2014

  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Verified that all customers received receipts for their purchases.

Education

High School Diploma - undefined

Clayton High School
Clayton, NC
2012

Skills

  • Exceptional communication skills
  • Quick learner
  • Credit card processing
  • Customer-focused
  • Customer-focused
  • Cash handling
  • Exceptional customer service
  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Top-tier, full-service dining background
  • High energy
  • Flexible schedule capability

Timeline

Dining Room Server

VUMH- The Hermitage
06.2015 - 08.2015

Cashier/Smoothie Maker

Tropical Smoothie Cafe
04.2015 - 06.2015

Cashier

Target
08.2014 - 11.2014

High School Diploma - undefined

Clayton High School

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Melissa AdamsCertified Clinical Medical Assistant