Melissa Adams
HILLSDALE
Summary
Dynamic Stock/Sanitation Clerk at Hillsdale County Medical Care Facility, recognized for enhancing customer satisfaction through effective communication and meticulous attention to detail. Proven ability in inventory management and multitasking, ensuring timely completion of tasks while maintaining organized records and supplies. Committed to delivering exceptional administrative support and fostering positive relationships.
Overview
19
19
years of professional experience
Work History
Stock/Sanitation Clerk
Hillsdale County Medical Care Facility
12.2005 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Medical Assistant - Medical Assistant
Ross Medical Education Center
Jackson05.1996
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative support
- Filing systems
- Administrative tasks
- Prioritization
- Relationship building
- File maintenance
- Schedule and calendar management
- Calendar management
- Records retrieval
- Supply tracking
- Verbal and writing communication
- Peer relationships
- Confidentiality
- Driver communications
- Multitasking
- Multitasking Abilities
- Attention to detail
- Time management
- Customer communication
- Problem-solving
- Organizational skills
- Customer service
- Professional and mature
- Excellent communication
- Materials organization
- Conflict resolution
- Inventory assessment
- Analytical thinking
- Decision-making
- Staff supervision
Timeline
Stock/Sanitation Clerk
Hillsdale County Medical Care Facility
12.2005 - Current
Medical Assistant - Medical Assistant
Ross Medical Education Center
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