Melissa Adamy
Arvada,CO
Summary
Business professional with solid history in high-level management roles, delivering impactful leadership and strategic direction. Known for fostering collaborative environment and achieving consistent results through adaptability and strong relationship-building. Proficient in operational management and strategic planning, embodying reliability and results-oriented mindset.
Overview
29
29
years of professional experience
Work History
Senior General Manager
Office Depot
05.2010 - Current
- A multi-unit leader with 2 stores, 6-8 leaders and 20-30+ associates under my umbrella
- Responsible for driving KPI metrics through the development and training of the Leadership Team
- Proven leader and game changer in overall, sustained results
- Duties include: maintaining SOP (standard operating procedures), safety and Loss Prevention standards, visual displays, recruiting, hiring and on-boarding new team members, ensuring the highest level of customer service is met
- Oversee the flow of high dollar merchandise, establish lines of effective communication between leaders and below, ordering thru iProcurement, managing controllable expenses and budgets (payroll, supply ordering, etc)
- Annual volume of over $7 million, combined
- Thru networking, opened and established a thriving Co-Working space within the store and have over an 85% new member retention rate
- District training store (3 locations)
- Quarter over quarter improvement in overall sales to plan in all locations
- Winner- Rock Star of the Year 2021, Champions Circle 2021
- Awarded for highest level of Teamwork amongst my peer group of 25
- Improved Client Satisfaction quarter over quarter in all locations
General Manager
Coldwater Creek
07.2004 - 03.2010
- Build a brand-new staff of 40 women and 5 Leadership Team Members
- Oversee day to day operations and ensure Customer Service is the #1 priority
- Coach, train and develop the staff while also encouraging them to reach the next level of competency
- Introduce new processes and product through effective training
- Writing reviews, schedules and implementing new strategies
- Execution of new merchandise flow and visual presentation
- Managed payroll costs
- Award winner of Respect for Each Other- 2007
- Increase in fiscal year 2009 sales over fiscal year 2008- $13.5k
- A consistent basis point increase in customer conversion YOY
- District Trainer for Assistant Managers- conducted workshops to aid in their continued development
General Manager
The Limited
09.1999 - 07.2004
- Assumed leadership of several stores and completed assessments of current sales teams
- Through my findings, the expectation was to recruit, train and develop a team to bring the store to company standard or greater
- Lead a team of 75+ women during peak Holiday traffic
- Duties included schedule writing, review writing and a strong knowledge of standard operating procedures and Loss Prevention guidelines
- Customer satisfaction was the #1 priority
- Responsible for all visual changes from start to finish and orchestrated the processing of shipment/replenishment processes
- Was the District Trainer for all new Store Managers and Co-Managers coming into the company
General Manager
Nine West
12.1995 - 09.1999
- Orchestrated a complete overhaul of staff and Leadership Team members in the Cherry Creek location
- Increased sales the first year over $100,000 through people development and effective communication
- Balanced an off-site storage facility with the in-store inventory to ensure all sizes were represented
- Managed a staff of 15-20 associates and over $3 million on annual volume
Education
SHRM Certification -
SHRM Certification
06.2025
High School -
Wheat Ridge High School
Wheat Ridge, CO01.1996
Skills
- Teamwork
- Training and People Development
- Time Management
- Organization
- Analytical Reasoning and Problem Solving
- Situational Leadership
- Staff Management and Team Building
- Computer Skills- MSO Suite, Windows
- Interpersonal Skills
- Excellent Communication- written and verbal
- P&L Management
Trainingseminars
- John C Maxwell- The 17 Indisputable Laws of Teamwork
- The 21 Indispensable Laws of a Leader
- The 360 Degree Leader
- The Art of Possibility- Benjamin Zander
References
Available upon request
Timeline
Senior General Manager
Office Depot
05.2010 - Current
General Manager
Coldwater Creek
07.2004 - 03.2010
General Manager
The Limited
09.1999 - 07.2004
General Manager
Nine West
12.1995 - 09.1999
High School -
Wheat Ridge High School
SHRM Certification -
SHRM Certification
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