Melissa Akal Warren
My Beauty Connection LLC
Sarasota,FL
1
Certification
19
years of professional experience
I am an experienced professional with 18+ years dedicated to the beauty industry. My background in permanent makeup artistry, sales, management, and education allows me to drive business growth and deliver exceptional experiences. My proven ability to build client relationships, manage daily business operations, and implement company policies has consistently driven brand loyalty and increased overall revenue.
Work History
Owner/ Permanent Makeup Artist/ Eyebrow Specialist
6 Years 9 Months- Provide customized permanent makeup services, including microblading, powder/ombré brows, combination brows, and corrective procedures.
- Perform procedures with careful attention to symmetry, precision, client comfort, and natural-looking results.
- Conduct thorough client consultations to evaluate skin type, facial features, medical history, desired results, and procedure suitability.
- Design individualized shapes and select pigments using facial mapping, color theory, and skin-tone analysis.
- Educate clients on preparation, aftercare, healing stages, touch-up expectations, and long-term maintenance.
- Maintain strict sanitation, blood-borne-pathogen, infection-control, and cross-contamination prevention protocols.
- Ensured accurate consent forms, treatment records, pigment details, photographs, and client documentation for compliance and client reference.
- Coordinated scheduling, client communication, inventory management, purchasing, pricing, and bookkeeping to streamline daily business operations.
- Cultivated and retained clientele through strategic referrals, effective social media marketing, portfolio development, and exceptional customer service.
Assistant Manager of Operations
2 Years 4 Months- Ensured that the school is operating in accordance with company and state licensing standards.
- Managed school staff by planning work schedules, evaluating staff performance, and developing performance improvement plans.
- Recruit, select, and retain quality staff.
- Responsible for all files being current and in compliance with state and company regulations.
- Maintained current files in compliance with state and company regulations to support audit readiness.
- Tracked performance metrics and developed action plans to enhance center profitability.
- Responsible for daily, weekly, and monthly safety audits.
Manager
3 Years 3 Months- Led and motivated team to achieve revenue targets and maintain strong brand engagement.
- Enforced company policies and procedures among team members, presenting and implementing operational updates to enhance compliance and operational efficiency.
- Achieved and exceeded individual and store sales goals.
- Tracked and analyzed weekly, monthly, quarterly and annual sales objectives.
- Tracked and analyzed sales objectives weekly, monthly, quarterly, and annually to identify trends and adjust strategies.
- Executed visual directives, education, selling tools, and superior customer service standards that will develop customer relationships and result in repeat business.
- Leveraged community relationships to enhance brand awareness and engagement in local market.
- Leveraged community relationships in the local market to expand brand awareness and outreach.
Assistant Manager
6 Years 9 Months- Provided exceptional client service to enhance customer satisfaction and drive sales.
- Leveraged key sales metrics including average dollar sale, units per transaction, sales per hour, to drive Boutique performance.
- Cultivated a collaborative, team-oriented environment to boost morale and productivity.
- Delivered a positive client experience for all interactions, reinforcing brand loyalty.
- Trained new hires on point of sale (POS) systems and operational procedures while maintaining merchandising standards and enduring stock replenishment.
- Led the preparation and successful completion of accurate physical inventory audits.
- Followed all safety and emergency procedures.
- Sarasota, FL
Education
37 Credited Hours
High School Diploma
Skills
Permanent makeup
Sanitation protocols
Regulatory Compliance
Procedure Development
Client Consultation
Client management
Inventory Management
Project planning
Team Management
Team leadership
Staff Training
Customer Service
Flexible communication
Leadership skills
Customer service
Decision-making
Certification
- First Aid/CPR Certification — American Red Cross
- 2025
- Permanent Makeup Nano Brows — Supernatural Brows
- Permanent Makeup Removal — BrowKingdom
- 2021
- Permanent Makeup Microblading Pro — Beauty Angels Academy
- Permanent Makeup Powder Brows — Beauty Angels Academy
- Permanent Makeup Brows — EmilyInk
- 2020
- Florida Tattoo Artist License — 2020
- Blood borne Pathogens Certification — 2020
INVOLVEMENT
Bay Haven Elementary PTO Board, Communications & Social Media Coordinator, 2024-Present.
- Directs school-wide digital communication and social media strategy for a K-5 community. Responsible for content creation, event promotion, and timely audience engagement. Serves as a key liaison for parent inquiries, fostering clear communication and active engagement within the social community.
Girl Scouts of Gulf Coast #860, Troop Leader, Sarasota, FL, 2021- Present.
- Lead and mentor scouts through educational programming, leadership development, and community service projects. Responsible for event planning, troop communication, budget management, and fostering a safe, supportive environment.
Manasota Business Institute Inc., Director and Treasurer, 2018-2020
- 501(c)(3) non-profit organization providing entrepreneurship, business continuity, government procurement, and related business educational training. Organized annual fundraising initiatives and donor appreciation events, fostering community engagement and supporting the institute’s program expansion and sustainability goals.
Timeline
Owner/ Permanent Makeup Artist/ Eyebrow Specialist
My Beauty Connection LLC
01.2020 - CurrentRead More
Assistant Manager of Operations
La Petite Academy
08.2018 - 12.2020Read More
Manager
L'Oréal USA- Kiehl's since 1851
11.2014 - 02.2018Read More
Assistant Manager
Bare Essentials
02.2008 - 11.2014Read More
State College of Florida
Read More
Booker High School
High School Diploma
Read More