Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Melissa Alaniz

Houston,TX

Summary

Motivated and empathetic graduate student completing a Master’s in Psychology with a concentration in teaching, equipped with a strong foundation in empirical research, inclusive pedagogy, and student-centered instruction. Proven ability to translate complex psychological theories into accessible, engaging learning experiences. Skilled in curriculum development, ethical research design, and fostering diverse classroom environments. Passionate about advancing evidence-based practices in both teaching and developmental research, with a commitment to mentorship, cultural relevance, and academic integrity. Seeking an adjunct faculty or research assistant role to contribute to transformative education and interdisciplinary scholarship.

Overview

4
4
years of professional experience

Work History

Patient Access Representative

Gulf Coast Urology
Houston, Texas
02.2023 - 03.2024
  • Assisted patients in completing registration forms accurately.
  • Provided guidance on facility services and procedures to patients.
  • Communicated effectively with healthcare staff to coordinate patient care.
  • Resolved patient inquiries and concerns with empathy and professionalism.

Patient Account Representative

Next Level Urgent Care
Houston, TX
02.2020 - 10.2023
  • Processed insurance claims using electronic billing systems efficiently.
  • Coordinated payment plans for patients navigating financial responsibilities.
  • Assisted patients in understanding their insurance benefits and coverage options.

Education

Master of Arts - Educational Psychology

Houston Baptist University
Houston, TX
07-2025

Master of Science - Psyschology

Houston Baptist University
Houston, TX
04-2024

Skills

  • Research methodologies
  • Communication, public speaking
  • Learning assessment
  • Virtual communication
  • cultural competence
  • Empathy and emotional attunement

Languages

Spanish
Professional

References

References available upon request.

Timeline

Patient Access Representative

Gulf Coast Urology
02.2023 - 03.2024

Patient Account Representative

Next Level Urgent Care
02.2020 - 10.2023

Master of Arts - Educational Psychology

Houston Baptist University

Master of Science - Psyschology

Houston Baptist University