Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MELISSA ALBERTO

Jamaica,NY

Summary

Seeking a stimulating and challenging environment in a company where I can contribute to its success and have opportunities for advancement. Known for organizational skills and dependability, excelling at managing multiple priorities with a positive attitude. Always willing to take on additional responsibilities to help the team achieve its goals. With six years of experience as a senior receptionist, bringing a professional and knowledgeable approach to administrative support and customer service. Throughout my career, successfully managing the company's reputation with customers, demonstrating high levels of efficiency, accuracy, and strong planning, problem-solving, and communication skills.

Overview

2024
2024
years of professional experience

Work History

Paralegal

The Law Office Of Eli Babaev
08.2021 - 03.2023
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm is
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Conducted detailed client intakes and entered information into company database.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Conferred with clients and other involved parties to gather and track case information.

Paralegal

Youman, Madeo & Fasano, LLP
09.2019 - 04.2020
  • Legal documentation and management, Administrative and scheduling for attorneys, coordinated conferences and meeting for attorneys and current and prospective clients, Maintained firm’s calendar.

Manger/Legal Assistant

The Law
05.2014 - 01.2016
  • Office of David Okoronkwo
  • Maintained calendar organized and ready for every upcoming court appearance such as Criminal matters, DUI, Traffic matters, TLC, etc., Legal documentation preparation while maintaining customer service.

Receptionist Administrator

The law office of Silvagni and Como
08 2023 - 09 2024
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Acted as first point of contact and set appointments for prospective clients.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Education

Associates -

Plaza College
Queens, Forest Hills, NY

Skills

  • Microsoft word, Power Point, Outlook,
  • V-pass, and Professionalism
  • Time Management
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Problem Resolution
  • Adaptable and Flexible
  • Friendly, Positive Attitude
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Paralegal

The Law Office Of Eli Babaev
08.2021 - 03.2023

Paralegal

Youman, Madeo & Fasano, LLP
09.2019 - 04.2020

Manger/Legal Assistant

The Law
05.2014 - 01.2016

Associates -

Plaza College

Receptionist Administrator

The law office of Silvagni and Como
08 2023 - 09 2024
MELISSA ALBERTO