Melissa Albright
Josh Zempel
Wilmot,SD
21
years of professional experience
- Financial services professional prepared
- Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Work History
Production Worker
1 Month- Operated production machinery to ensure efficient cheese processing.
- Followed safety protocols to maintain a safe working environment.
- Assisted in packaging finished products for distribution.
- Monitored quality of cheese products during production runs.
Heavy Equipment Operator
10 Years 5 Months- Operated heavy machinery, ensuring adherence to safety protocols and regulations.
- Conducted routine inspections of equipment to maintain optimal performance and prevent breakdowns.
- Collaborated with team members to execute excavation and grading projects efficiently.
- Assisted in training new operators on equipment functions and safety practices.
Hospice Aide
2 Years 7 Months- Provided compassionate personal care services to patients in hospice settings.
- Assisted with daily living activities, including bathing, grooming, and meal preparation.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for patients and staff compliance with safety protocols.
Manager
1 Year 5 Months- Oversaw daily operations, ensuring compliance with health and safety standards.
- Managed staff schedules, optimizing labor efficiency and reducing overtime costs.
- Implemented training programs, enhancing team performance and customer service skills.
- Analyzed sales data to identify trends, driving menu adjustments for increased profitability.
- Trained and mentored staff to enhance team performance and service delivery.
Sales Associate
2 Years 1 Month- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained product displays and ensured store cleanliness to attract customers.
- Collaborated with team members to meet daily sales goals and improve service quality.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Trained new associates on operational procedures and customer service best practices.
- Built relationships with customers to encourage repeat business.
Sales Associate
3 Years 5 Months- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma
Skills
Workplace cleanliness
Quality assurance
Complex Problem-solving
Efficient communication
Customer focus
Documentation expertise
Emergency response planning
Team collaboration
Documentation
Counting accuracy
Teamwork and communication
Good communication
Strong work ethic
Attention to detail
Teamwork and coordination
Punctual and dependable
Timeline
Production Worker
Valley Queen Cheese Factory
07.2026 - CurrentRead More
Heavy Equipment Operator
Josh Zempel
03.2016 - CurrentRead More
Hospice Aide
State Of South Dakota
01.2010 - 08.2012Read More
Manager
Taco Johns
03.2009 - 08.2010Read More
Sales Associate
DCC Solutions
02.2008 - 03.2010Read More
Sales Associate
Synergy Solutions
05.2005 - 10.2008Read More
Ortonville High School
High School Diploma
Read More