Melissa Alcala
Newhall,CA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Detail-oriented and able to learn new concepts quickly. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support.
Overview
2
2
years of professional experience
Work History
Walmart
Stocker
Santa Clarita
12.2023 - Current
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Ensured that all products were labeled properly before stocking the shelves.
• Maintained accurate inventory records through manual systems and and or computerized databases.
Popeyes
Cashier
Newhall
12.2022 - 11.2023
• Organized promotional displays or arranged merchandise on counters or tables to promote sales.
• Assisted customers over the phone regarding store operations, product information, and order placement.
• Issued receipts, refunds, credits, and changes to customers when necessary.
Education
William S. Hart High School
Newhall, CA06-2022
Skills
Customer service
Warehouse experience
Communication skills
Time Management
Proficient in Word, Excel, and email platforms
Data entry
Languages
Spanish
Native/ Bilingual
Timeline
Walmart
Stocker
12.2023 - Current
Popeyes
Cashier
12.2022 - 11.2023
William S. Hart High School