Melissa Alexcee
Slidell,LA
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Compassionate Certified Nursing Assistant with experience in providing patient care in various healthcare settings. Skilled in assisting patients with daily living activities, monitoring vital signs, and maintaining patient records. Demonstrated ability to build strong relationships with patients and work effectively within multidisciplinary medical teams. Proven track record of improving patient comfort and safety through dedication and empathetic care.
Dedicated professional committed to optimal patient care and assisting medical staff with critical support. Expert in collecting specimens, cleaning rooms, and managing dietary needs. Service-focused professional possessing exceptional organizational abilities.
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant
TBC Corporation
New Orleans, Louisiana
03.2025 - Current
- Delivering personal care: Supporting patients with their hygiene, dressing, mobility, and positioning.
- Tracking vital signs: Taking and documenting temperature, pulse, blood pressure, and other essential indicators.
- Communicating patient requirements: Informing nurses and other healthcare staff about observations and concerns.
- Aiding with meals: Assisting patients during meals, which includes helping with feeding, recording intake, and ensuring adequate hydration.
- Ensuring a clean and safe environment: Tidying rooms, making beds, and replenishing supplies.
- Offering emotional support: Providing comfort and reassurance to patients and their families.
Patient Care Technician
University Medical Center Hospital, UMC
New Orleans, LA
11.2022 - 05.2023
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided emotional support for patients and families during difficult times.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Helped create a safe environment by following infection control policies.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted with patient admissions, discharges and transfers.
Mental Health Technician
Oceans Behavioral Hospital
New Orleans, LA
02.2020 - 05.2023
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
- Documented patient interactions in compliance with HIPAA requirements.
- Administered medications as prescribed, ensuring adherence to treatment protocols.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
Caregiver
Vista Shores Assisted Living
New Orleans, LA, LA
09.2019 - 07.2020
- Helped clients get in and out of beds and wheelchairs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Accompanied clients to social events such as movies or plays.
- Supported bathing, dressing and personal care needs.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Certified Nursing Assistant
Ferncrest Manor
New Orleans, LA, LA
05.2015 - 11.2018
- Answered call lights promptly and responded to patient needs accordingly.
- Reminded patients to take prescribed medications or nutritional supplements.
- Collected specimens from patients for laboratory testing purposes.
Education
Associate Degree Surgical Technician -
Herzing University
New Orleans, LA04-2025
High School Diploma -
Algiers Technology Academy
New Orleans, LA05-2014
Some College (No Degree) - Nursing Practice
Delgado Community College
New Orleans, LASkills
- Patient care
- Vital sign monitoring
- Medication administration
- Crisis intervention
- Team collaboration
- Infection control
- Heartsaver CPR AED
- Quick problem solver
- aseptic techniques
- Safety protocols
- Reliability
Timeline
Certified Nursing Assistant
TBC Corporation
03.2025 - Current
Patient Care Technician
University Medical Center Hospital, UMC
11.2022 - 05.2023
Mental Health Technician
Oceans Behavioral Hospital
02.2020 - 05.2023
Caregiver
Vista Shores Assisted Living
09.2019 - 07.2020
Certified Nursing Assistant
Ferncrest Manor
05.2015 - 11.2018
Associate Degree Surgical Technician -
Herzing University
High School Diploma -
Algiers Technology Academy
Some College (No Degree) - Nursing Practice
Delgado Community College