Summary
Overview
Work History
Skills
Timeline
Generic

Melissa Alford

Peculiar,MO

Summary

Hands-on and recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within or under budget. Dedicated to fostering strong effective team relationships, while successfully managing a large diverse group of employees. Continues to keep projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with team members, vendors and other stakeholders.

Overview

18
18
years of professional experience

Work History

General Store Manager

Confidential
Harrisonville, Missouri
04.2023 - Current
  • Successfully overseen and managed 85+ employees with a diverse management group under my direction.
  • Developed strategies for increasing store sales, improving operational efficiency, and reducing costs.
  • Monitored stock levels and ordering of new merchandise as needed.
  • Maintained accurate records of all daily transactions including sales receipts, discounts, returns.
  • Ensured compliance with company policies and procedures regarding safety, security, cash handling.
  • Oversaw the execution of visual merchandising activities in line with corporate standards.
  • Analyzed financial data to identify trends in customer spending habits and develop strategies accordingly.
  • Implemented cost-saving measures while maintaining high quality service standards.
  • Managed inventory control systems to ensure optimal stock levels at all times.
  • Built relationships with vendors to negotiate pricing terms and secure better deals.
  • Performed regular audits of store operations to identify areas for improvement.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Motivated and supervised staff to ensure productivity and customer satisfaction.
  • Created weekly schedules to ensure adequate coverage of the store during operating hours.

Project Manager - Electrical

Pro Circuit, Inc.
Kansas City, Missouri
01.2015 - Current
  • Managed over $6,000,000 in revenue / year with exceptional profit percentages.
  • Successfully managed multiple crew members on various projects / locations at once.
  • Utilized and interpreted technical drawings when repairing and installing electrical systems.
  • Met with customers to identify electrical needs and recommended appropriate services and equipment.
  • Created manuals and instructions regarding operation of electrical equipment and systems.
  • Managed multiple projects all while staying on or under budget.
  • Trained and guided new employees according to company standards and procedures.
  • Calculated costs of equipment purchases and operations and assisted with department budget planning.
  • Reviewed customer feedback to brainstorm ways to improve processes and products.
  • Prepared cost estimates for customers according to services rendered.
  • Prepared daily project status updates to inform staff and document project changes.
  • Managed resources, created project schedules and maintained department budgets.
  • Reviewed design specifications for newly engineered components and processes.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Established relationships with construction manager and contractors to align priorities, goals and objectives.
  • Completed projects on time and under allocated budget.
  • Built relationships with engineering staff and coordinated with vendors and contractors to align timelines, phases and work to be performed across projects or shutdowns.
  • Estimated construction costs accurately, achieving consistent business profits.
  • Negotiated pricing and delivery schedules with vendors, drawing on thorough knowledge of housing industry and building practices.
  • Managed submittals and processing of Requests for Information between general contractor, owner and owner's consultants.
  • Participated in weekly on-site meetings.
  • Planned, organized and managed crews through communication and handling of work orders and purchase orders.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Determined project staffing needs and led resource management.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Prepared cost estimates for projects of varying sizes.
  • Ordered, tracked & organized over $3 Million in supplies for projects.
  • Managed tasks to ensure each project location was safe, clean & organized to the highest standard.
  • Enforce OSHA standards and best practices
  • Hold Weekly Safety Meetings to provide a safe environment for all employees.

Real Estate Broker

20th Century Real Estate Services
, MO
01.2013 - Current
  • Managed real estate transactions from initiation to closing.
  • Prepared market analysis statistics and bid presentation for buyers and sellers.
  • Negotiated between sellers and buyers over property prices and settlement deals.
  • Gave buyers physical and virtual tours of properties.
  • Analyzed housing markets and identified potential buyers.
  • Monitored fulfillment of purchase contract terms.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Managed and rented out rental properties.
  • Reconciled funds received and disbursed for property transactions.
  • Maintained knowledge of real estate law, available mortgages and government programs.
  • Generated business using proven tools, systems and training.
  • Acted as intermediary in negotiations between buyers and sellers during closing of sales.
  • Compared similar properties to determine competitive market price.
  • Maintained awareness of income tax regulations, building and tax laws and growth possibilities of property areas.
  • Managed or operated real estate offices, handling associated business details.
  • Conducted virtual tours of properties for interested buyers.
  • Generated lists of properties for sale, descriptions and available financing options.
  • Arranged for title searches of properties sold.
  • Checked work completed by loan officers, attorneys or other professionals to verify proper performance.
  • Obtained agreements from property owners to place properties for sale with real estate firms.

General Contractor - Project Manager

Munlake Contractors
Independence, Missouri
06.2006 - 06.2014
  • Met schedule and deadlines by ensuring that work was completed efficiently.
  • Coordinated with Vice President to understand project needs and provide needed support to meet targets.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Troubleshot workflow issues and escalated complex problems to project managers.
  • Facilitated communication between team members regarding project tasks and deadlines.
  • Assisted with project budget development, tracked expenditures and organized financial documents.
  • Managed project calendars, adjusted timelines and adhered to deadlines.
  • Assisted with coordination of daily activities for projects.
  • Worked with senior project leaders to create project scopes and implement roadmaps.
  • Used well-developed skill set to improve relationships with others.
  • Mitigated fiscal discrepancies by reconciling account and billing issues.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Developed and updated project plans to document objectives, technologies, schedules and funding.
  • Proposed, reviewed and approved modifications to project plans.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.
  • Communicated with key stakeholders to determine project requirements and objectives.
  • Produced thorough, accurate and timely reports of project activities.
  • Identified project needs by reviewing project objectives and schedules.
  • Created project status presentations for delivery to customers or project personnel.
  • Planned, organized and managed crews and subcontractors through expert communication and handling of work orders and purchase orders.
  • Assisted project manager with bidding new jobs and projects.
  • Monitored daily construction and evaluated project progress, contract compliance and safety.
  • Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
  • Managed project operations, budget and timeline and collaborated with stakeholders to review status.
  • Organized and participated in monthly on-site meetings with clientele and subcontractors.
  • Developed and coordinated construction schedules to meet or exceed company goals.
  • Monitored job sites to analyze problems and recommend and implement solutions.
  • Coordinated extensive planning, development of project milestones and budget for complex contracts.
  • Delegated work to staff, setting priorities and goals.
  • Coordinated phases of construction projects from inception to completion.
  • Prepared and planned worksites to help jobs run smoothly.
  • Created work crew schedules and delegated assignments.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.

Skills

  • Budget Preparation
  • Goal-Oriented
  • Attention to Detail
  • Construction Cost Estimates
  • Budget Management
  • Verbal and Written Communication
  • Project Management
  • Project Timeline Adherence
  • Business Relationship Development
  • Project Change Orders
  • Value Engineering
  • Budget Administration
  • Client Relations
  • Job Planning
  • Specification and Blueprint Interpretation
  • Problem Solving
  • Decision Making
  • Cost Tracking
  • Labor Management
  • Contract Preparation
  • Conflict Mediation
  • Missouri Licensed Real Estate Broker
  • Good Work Ethic
  • Planning & Organizing
  • Computer Skills
  • Customer Service
  • Training & Development
  • Reliable & Trustworthy
  • Team Management
  • Supervision & Leadership
  • Conflict Resolution
  • Microsoft Office
  • Organizational Skills
  • People Skills
  • Friendly, Positive Attitude
  • Critical Thinking
  • Work Planning and Prioritization
  • Managing Operations and Efficiency
  • Goal Setting
  • Team Leadership
  • Cost Control
  • Performance Evaluations
  • Scheduling and Coordinating
  • Revenue Forecasting
  • Project Planning
  • Team Building
  • Professional and Courteous
  • Negotiation and Conflict Resolution
  • Time Management
  • Hiring and Training
  • Complaint Resolution
  • Reporting and Documentation
  • Performance Monitoring
  • Loss Prevention
  • Profit and Loss Management
  • Coaching and Mentoring
  • Management Team Building
  • Cost Reduction
  • Financial Statement Review
  • Crew Scheduling & Multiple Week Look Ahead
  • Business Leadership
  • Policy Development and Enforcement
  • Performance Evaluation and Monitoring
  • Supplier Monitoring
  • Budget Control
  • Customer Management
  • Supply Chain Knowledge
  • Ability to effectively manage multiple locations with large number of crewmembers

Timeline

General Store Manager

Confidential
04.2023 - Current

Project Manager - Electrical

Pro Circuit, Inc.
01.2015 - Current

Real Estate Broker

20th Century Real Estate Services
01.2013 - Current

General Contractor - Project Manager

Munlake Contractors
06.2006 - 06.2014

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Melissa Alford