Melissa Allen
Plant City,FL
Summary
Hardworking and detail-oriented accounts receivable specialist with 18 years of experience in B2B and across multiple industries and provide support across retail, manufacturing , property management and home and improvement services. Proficient in Oracle and ERP systems with expertise in accounts receivable, and process improvement. Proven track record of increasing cash flow through timely collection of monies owed to the corporation. Skilled in Microsoft Excel and Word.
Experienced with managing accounts receivable and ensuring timely collections. Utilizes exceptional analytical skills to reconcile accounts and identify discrepancies. Track record of maintaining accurate financial records and fostering productive client relationships.
Overview
14
14
years of professional experience
Work History
Accounts Receivable Specialist
Top Build Builder Services
11.2023 - 11.2024
- Managed accounts receivable process, including invoicing, payment collection, and account reconciliation
- Collaborated with sales team to resolve customer disputes and ensure timely payment of outstanding invoices
- Maintained strong relationships with key customers, ensuring timely payment and resolving any billing issues
- Provide customer information relating to NTO, Lien & Check releases for bank drawer
- Portal support for account management and services, provide COI, W9 and invoices
Accounts Receivable Specialist
The Intersect Group
04.2023 - 11.2023
- Managed accounts receivable process, including invoicing, payment collection, and account reconciliation
- Worked closely with the finance department to reconcile discrepancies between invoices and payments received
- Collaborated with sales team to resolve customer disputes and ensure timely payment of outstanding invoices
Billing Specialist/Collections
Primo Water
06.2017 - 04.2023
- Managed a portfolio of overdue accounts, consistently meeting or exceeding monthly collection targets
- Negotiated payment arrangements with customers to resolve outstanding debts and prevent further escalation
- Conducted thorough investigations into disputed accounts, resolving issues in a timely manner
- Maintained accurate records of all collection activities, including phone calls, emails, and correspondence
- Prepared detailed reports on collection efforts, presenting findings to management for review and analysis
COLLECTION SPECIALIST
ROBERT HALF INTERNATIONAL
05.2011 - 11.2014
- Instrumental in assisting with the tier suppliers pursuing mergers
- Ensured accuracy of invoices and adherence to standard policies reflecting customer requirements
- Prioritized business and information needs by working in conjunction with management
- Increased cashflow by ensuring timely collection of monies owed to the corporation
Education
Bachelor Degree - International Business Science
Everest University
Brandon, FLAssociate Degree - Accounting
Everest University
Brandon, FL06.2010
Skills
- EDI
- Microsoft Excel
- SAP
- ERP systems
- Microsoft Word
- Accounts Receivable
- Oracle
- Process Improvement
- Account Reconciliation
- Bank Reconciliation
- Portfolio Management
Assessments
- Bookkeeping, Proficient, 11/01/24, Calculating and determining the accuracy of financial data
- Managing accounts in QuickBooks, Proficient, 11/01/24, Using QuickBooks software to manage business financials
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Accounts Receivable Specialist
Top Build Builder Services
11.2023 - 11.2024
Accounts Receivable Specialist
The Intersect Group
04.2023 - 11.2023
Billing Specialist/Collections
Primo Water
06.2017 - 04.2023
COLLECTION SPECIALIST
ROBERT HALF INTERNATIONAL
05.2011 - 11.2014
Associate Degree - Accounting
Everest University
Bachelor Degree - International Business Science
Everest University
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