Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Melissa Allmon

Chickamauga,Georgia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Detail-oriented Lead CAD Technician with expertise in AutoCAD design and architectural drawing review. Proven ability to mentor new drafters and manage project assignments effectively.

Overview

17
17
years of professional experience

Work History

Lead CAD Tech

Mohawk Carpet
Dalton, Georgia
07.2013 - Current
  • Create detailed floor plans using AutoCAD software for carpet installations.
  • Collaborate with design teams to develop visual representations of projects.
  • Review architectural drawings to ensure compatibility with carpet specifications.
  • Determine if a job needed to be Spectrafit. If so, provide a set of plans with dimensions to be field measured.
  • Maintain accurate records of project changes and revisions within AutoCAD files.
  • Communicate effectively with clients to clarify design expectations and preferences.
  • Ensure all drawing changes are recorded accurately in system for tracking purposes.
  • Review prints prior to release ensuring accuracy while meeting customer expectations.
  • Prepare layouts, drawings and graphic representations of product designs in AutoCAD.
  • Provide training sessions for new employees on proper use of AutoCAD software tools.
  • Manage assignments and teams working at different stages of diverse projects.
  • Kept to tight deadlines and forged strong team bonds to accomplish challenging objectives.
  • Mentor new drafters to maximize performance and accuracy.

CSR

Chilewich
Chatsworth, Georgia
02.2011 - 07.2013
  • Managed customer inquiries through phone and email communication.
  • Assisted customers with product information and order status updates.
  • Trained new hires on company policies and customer service standards.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong customer relationships to encourage repeat business.

Estimator

Shaw
Calhoun, Georgia
04.2008 - 08.2009
  • Created, printed and modified drawings in AutoCad.
  • Analyzed and calculated field measurements using custon patterns to create proposals.
  • Collaborated with design for custom patterns needed per project.

Education

High School Diploma -

North West High School
Tunnel Hill, GA
05-1990

Skills

  • AutoCAD design
  • Architectural drawing review
  • Field measurement analysis
  • Attention to detail
  • Material estimation
  • Deadline oriented
  • CAD file management

Affiliations

  • I enjoy doing home remodeling projects. I just recently bought a new house and look forward to updating it.

References

References available upon request.

Timeline

Lead CAD Tech

Mohawk Carpet
07.2013 - Current

CSR

Chilewich
02.2011 - 07.2013

Estimator

Shaw
04.2008 - 08.2009

High School Diploma -

North West High School

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