Melissa Amaya
Marietta,GA
Summary
A motivated candidate skilled in providing excellent customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A fast learner who can take in a large amount of information to be proficient at the tasks needed to be performed.
Overview
4
4
years of professional experience
Work History
Front of House Staff
Bruxie
Athens
02.2024 - 05.2024
- Greeted customers when they walked into the establishment and ensured they had a pleasant experience
- Took and placed customers' orders, as well as, packed the orders for the customer
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the workspace and equipment
Server
Utage
Athens
08.2023 - 05.2024
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cashier
TJ Maxx
Smyrna
05.2023 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Stocked, tagged and displayed merchandise as required.
Cashier/ Cashier Trainer
The Local Exchange
Marietta
08.2021 - 07.2022
- Helped restock shelves when necessary to maintain an organized display area.
- Operated the POS system efficiently to ensure accurate transactions Kept up-to-date on new products, services, promotions, and pricing structures.
- Provided customers with product information and responded to inquiries courteously and promptly.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
Cashier
Popeyes
Marietta
08.2020 - 07.2021
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Utilized problem solving skills to effectively handle difficult situations.
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
Cashier
Pollo Campero
Marietta
05.2020 - 08.2020
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Kept up-to-date on new products, services, promotions, and pricing structures.
Education
Some College -
University of Georgia
HIGH SCHOOL DIPLOMA -
Marietta High School
Skills
- Verbal Communication
- Inventory Role
- Customer Service
- Time Management
- Multi-Tasking Skill
- Guest Engagement
- Flexibility
- Safe Food Handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front of House Staff
Bruxie
02.2024 - 05.2024
Server
Utage
08.2023 - 05.2024
Cashier
TJ Maxx
05.2023 - 08.2023
Cashier/ Cashier Trainer
The Local Exchange
08.2021 - 07.2022
Cashier
Popeyes
08.2020 - 07.2021
Cashier
Pollo Campero
05.2020 - 08.2020
Some College -
University of Georgia
HIGH SCHOOL DIPLOMA -
Marietta High School