Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Melissa Ammons

Crestview

Summary

Dynamic and self-motivated with extensive experience as a Computer Consultant for 10+ years. Problem solver with strong analytical skills, adept at maintaining systems and enhancing client's demeanor. Her communication and time management, consistently delivering results under pressure while maintaining upbeat personality and accurate sales count.

Overview

22
22
years of professional experience

Work History

Computer Consultant

Sole Proprietorship
05.2015 - Current
  • Maintained office PCs, networks and mobile devices.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Installed, configured and maintained computer systems and network connections.
  • Researched and identified solutions to technical problems.
  • Developed and implemented preventive maintenance procedures.
  • Diagnosed and troubleshot hardware, software and network issues.

Stay-at-home Mother

Family Members
09.2003 - Current
  • Exhibited high levels of self-motivation and accountability.
  • Detected problems, assessed data, and implemented fixes.
  • Adapted effectively to individual and collaborative work environments.
  • Navigated different social contexts with ease.
  • Handled multiple tasks efficiently through effective planning.

Restaurant Floor Manager

Señor Mojito's On the Bay Oyster Bar & Grill
02.2010 - 11.2010
  • Implemented POS system to guarantee correct daily sales data for entire team.
  • Adhered to state and health department guidelines to uphold restaurant standards.
  • Optimized scheduling and reduced food prep times while fostering a welcoming atmosphere.
  • Actively contributed to customer retention and high sales through effective training and participation.
  • Monitored daily sales transactions for precise financial reporting.
  • Ensured accuracy in cash handling through meticulous record-keeping.

Education

Bachelor Of Applied Arts And Science - Applied Psychology

University of Phoenix
Tempe, AZ

Bachelor Of Arts And Science - Clinical Psychology

University of West Alabama
Livingston, AL

Skills

  • Complete Computer Literacy
  • Quick & Complex Problem Solving
  • Flexible and Adaptable
  • Analytical
  • Communications
  • Team Building
  • Data Entry
  • MS Office
  • Calm Under Pressure
  • Time Management
  • Remote Office Availability
  • Interpersonal Communication
  • Analytical Thinking

Additional Information

Additional Qualities In Daily Use:

  • Honor
  • Integrity
  • Tactfulness
  • Ability to express constructive criticism in a gracious manner
  • Considerate & thoughtful of all persons/living creatures around us
  • Adaptive and flexible in any unexpected situation while maintaining a smile with a polite disposition

Timeline

Computer Consultant

Sole Proprietorship
05.2015 - Current

Restaurant Floor Manager

Señor Mojito's On the Bay Oyster Bar & Grill
02.2010 - 11.2010

Stay-at-home Mother

Family Members
09.2003 - Current

Bachelor Of Applied Arts And Science - Applied Psychology

University of Phoenix

Bachelor Of Arts And Science - Clinical Psychology

University of West Alabama