Melissa A Montondo
Calcium,NY
Summary
Proficient and caring activities team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
29
29
years of professional experience
Work History
Recreation Therapy
Samaritan Keep Home
07.2021 - Current
- Conducted research on emerging trends in recreation therapy, staying current with industry best practices and integrating innovative approaches into daily practice.
- Contributed to the continuous improvement of recreation therapy services by providing input during team meetings and participating in program evaluation activities.
- Provided education on the benefits of recreation therapy for families, caregivers, and community partners.
- Mentored new staff members on best practices in recreation therapy techniques while fostering a positive work environment.
- Mentored new recreational therapy assistants, sharing best practices and providing guidance on effective patient engagement strategies.
Bartender
Black River Legion
06.2017 - Current
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
CNA
Samaritan Keep Home
09.1995 - 07.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced patient stress levels through effective communication and active listening skills.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Education
Bachelor of Science - Social Work
Keuka College
Keuka Park, NY05.2025
Associate of Science - Human Services
Jefferson Community College
Watertown, NY12.2021
High School Diploma -
Watertown Senior High School
Watertown, NY06.1996
Skills
- Recreational Activities
Timeline
Recreation Therapy
Samaritan Keep Home
07.2021 - Current
Bartender
Black River Legion
06.2017 - Current
CNA
Samaritan Keep Home
09.1995 - 07.2021
Bachelor of Science - Social Work
Keuka College
Associate of Science - Human Services
Jefferson Community College
High School Diploma -
Watertown Senior High School
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