Melissa Anderson
Commack
Summary
Results-driven sales professional poised to excel in national account executive role. Adept at fostering strong client relationships, identifying growth opportunities, and implementing strategic sales initiatives. Known for exemplary teamwork, adaptability to changing needs, and unwavering focus on achieving targets. Skilled in negotiation, market analysis, and leveraging data-driven insights to drive business success.
Overview
7
7
years of professional experience
Work History
National Account Executive
USPAY Group
02.2020 - Current
- Mentored junior team members, promoting a culture of continuous improvement and professional growth across the sales floor.
- Ranked #1 top closer from 2020- 2025, contributing to sustained revenue growth.
- Conducted virtual sales presentations tailored to client needs, analyzed merchant statements, and developed customized pricing proposals to close deals efficiently.
- Built and maintained relationships with over 25,000 healthcare providers nationwide, demonstrating long-term client engagement and trust.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Office Assistant
Stony Brook University Medical Center
03.2019 - 12.2019
- Managed emergency paging and hospital-wide call routing to support critical operations and ensure rapid response coordination.
- Greeted and assisted visitors, facilitating smooth communication and collaboration between hospital departments.
- Performed a range of administrative duties, including accurate data entry, filing, and general clerical support to maintain operational efficiency.
- Operated and monitored hospital paging systems in alignment with medical staff protocols to ensure timely message delivery.
Sales Associate
Banana Republic
09.2018 - 08.2019
- Provided exceptional customer service in a fast-paced, high-volume retail environment, ensuring a positive shopping experience.
- Assisted customers in locating merchandise and offered personalized style recommendations to drive sales and customer loyalty.
- Accurately processed transactions, returns, and exchanges while maintaining inventory integrity and store presentation.
- Resolved customer concerns efficiently and professionally, contributing to high satisfaction and repeat business.
Education
Regents Diploma - Psychology
East Meadow High School
East Meadow, NY06.2016
Skills
- - Adobe InDesign, Adobe Acrobat
- - Microsoft Office Suite (Word, Excel, Outlook)
- - CRM Platforms (including Salesforce)
- - Data Entry, Scheduling, Filing
- - Customer Service & Sales
- - Inventory & Upselling Strategies
- - Reception & Clerical Support
- - Medical Terminology & Administrative Communication
- - Excellent Organizational & Written Communication Skills
- -Sales closing techniques
- -Teamwork and collaboration
- -Problem-solving
Timeline
National Account Executive
USPAY Group
02.2020 - Current
Office Assistant
Stony Brook University Medical Center
03.2019 - 12.2019
Sales Associate
Banana Republic
09.2018 - 08.2019
Regents Diploma - Psychology
East Meadow High School
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