Dedicated social work professional specializing in mental health with extensive experience and specialized training. Aiming to address clients' unique needs by providing guidance, support, and advocating for their rights. Skilled in collaborating with multidisciplinary teams to ensure comprehensive care and maintaining ethical standards. Committed to serving clients with compassion, diligence, and professionalism to empower them in overcoming mental health challenges and fostering personal growth.
Overview
18
18
years of professional experience
Work History
Care Coordinator
Northwest Journey/Northwest Counseling and Guidance Clinic, Inc.
04.2024 - Current
Collaborating with clients, their parents or guardians, county representatives, and community providers to monitor the progress of mental health goals.
Participating in intake meetings to gather essential information about the client's background, needs, and objectives.
Developing comprehensive treatment plans tailored to each client's unique circumstances, ensuring that their mental health goals align with their diagnosis and specific needs.
Facilitating communication and coordination among all stakeholders, such as family members, mental health professionals, and community resources, to ensure a cohesive and integrated approach to client care.
Regularly assessing and documenting clients' progress, providing updates to relevant parties, and making necessary adjustments to treatment plans to enhance effectiveness and promote positive outcomes.
Providing emotional support, guidance, and advocacy for clients and their families throughout the treatment process, fostering a sense of trust and rapport that contributes to overall well-being and successful goal achievement.
Mental Health Support Worker/Group Facilitator
Northwest Journey/Northwest Counseling and Guidance Clinic, Inc.
06.2020 - 04.2024
Planning, implementing, and documenting mental health group sessions in accordance with certification guidelines and agency standards.
Developing and organizing engaging and effective group sessions tailored to meet the unique needs and goals of participants.
Ensuring compliance with all relevant regulations, guidelines, and agency policies throughout the planning, execution, and documentation of group activities.
Maintaining an up-to-date understanding of mental health concepts, psychotropic medications, and client symptomology to accurately identify participant needs and create appropriate treatment plans.
Facilitating group discussions and activities that foster self-awareness, promote emotional growth, and encourage positive social interactions among group members.
Monitoring and evaluating participant progress, providing ongoing feedback, and making necessary adjustments to treatment plans to optimize outcomes.
Collaborating with colleagues and other mental health professionals to ensure the delivery of high-quality, comprehensive, and consistent mental health services for all group participants.
Barron County Emergency Services Mental Health Professional Mobile Crisis Worker
Northwest Connections/Northwest Counseling and Guidance Clinic, Inc.
06.2020 - 10.2022
Providing in-person crisis intervention services when dispatched to individuals experiencing mental health emergencies.
Responding promptly to dispatch calls and arriving at the crisis location to offer immediate support and assistance to clients in distress.
Conducting comprehensive risk assessments to evaluate the severity of the crisis, identify any potential risks to the client's safety, and determine the most appropriate course of action.
Collaborating with clients to develop personalized response plans that address their specific needs and concerns, providing practical coping strategies and resources to help them navigate the crisis effectively.
Maintaining accurate and detailed documentation of all interactions with clients, including crisis details, interventions provided, and follow-up actions required, to ensure continuity of care and support.
Demonstrating a compassionate and empathetic approach when interacting with clients, fostering a safe and non-judgmental environment that encourages open communication and trust.
Liaising with other mental health professionals, emergency services, and community resources as needed to facilitate comprehensive and coordinated care for clients in crisis.
Participating in regular training and professional development opportunities to stay current with best practices, guidelines, and emerging trends in crisis intervention and mental health care.
Emergency Services Mental Health Professional Telephone Worker
Northwest Connections/Northwest Counseling and Guidance Clinic, Inc.
06.2020 - 04.2022
Providing immediate and effective crisis intervention services to individuals in distress.
Responding to incoming calls from individuals experiencing a wide range of mental health crises, offering support, guidance, and reassurance.
Conducting thorough risk assessments to determine the severity of the crisis, identify potential threats to the caller's safety, and assess their overall well-being.
Collaborating with callers to develop response plans tailored to their unique needs and circumstances, providing practical strategies to help them cope with their crisis and regain a sense of control.
Documenting all interactions with callers, including key details of the crisis, the interventions provided, and any follow-up actions required, to ensure continuity of care and support.
Maintaining a compassionate, non-judgmental, and empathetic demeanor throughout all interactions, fostering a sense of trust and understanding that encourages callers to open up about their struggles.
Actively participating in ongoing training and professional development opportunities to stay current with best practices, guidelines, and emerging trends in crisis intervention.
Associate Case Manager I
Positive Alternatives
03.2016 - 06.2020
Client intake interviews, compiling client treatment plans and updates based on CANS assessments, month end reports, weekly meetings with client’s Social Worker and treatment team, client support and aftercare services.
Advocating for the rights and needs of the client.
Advocating for the needs of the client and family to support successful reunification.
Providing a trauma focused environment.
Administrative On-Call duties including advising staff of agency policy and procedure, licensing requirements, assistance with crisis de-escalation.
Lead Staff
Positive Alternatives
03.2015 - 03.2016
Direct care, medication administration and accurate documentation of clients, weekly treatment based meetings with primary client, supervision of parental visits with clients.
Coordinating and attending client appointments.
Monitoring and completing all client files, updating parents and Social Workers on status of clients as needed, facilitating shift transitions, completing client intakes, and remaining updated on treatment plans, crisis plans, and agency policy and procedures.
Resident Counselor
Positive Alternatives
05.2014 - 03.2015
Direct care, medication administration, and documentation of clients, weekly treatment based meetings with primary client, supervision of parental visits with clients.
Ongoing training for Motivational Interviewing, Nonviolent Crisis Intervention training, clinical supervisions.
Resident Counselor
Cottonwood Group Home
07.2013 - 01.2014
Company Overview: company no longer in business
Direct care, medication administration and documentation of each client.
Company no longer in business
Treatment Level Foster Care Provider
Family Works, Inc.
01.2010 - 12.2013
Servicing medically fragile infants and adolescents with severe mental health needs.
Participating and facilitating TEAM meetings, collaborating with Social Workers in executing accurate CANS assessments and treatment plans, daily client documentation, and monthly reports.
Specialized training includes Trauma Informed Care, child and infant CPR, tracheostomy maintenance, emergency suctioning, oxygen monitoring and administration, lung sound monitoring, g tube maintenance and clinical supervisions including topics on ADD, ADHD, ODD, RAD, Bi-Polar Disorder, and Borderline Personality Disorder.
Treatment Level Foster Care Provider
ANU (PATH)
05.2007 - 01.2010
Servicing the needs of adolescent girls with significant behavioral, emotional, and mental health issues.
Specialized training included Therapeutic Crisis Intervention, crisis intervention and crisis de-escalation.
Education
Bachelor of Science - Social Work
University of Wisconsin, Superior
Superior, WI
05-2024
Associate of Applied Science - Human Service Associate
Wisconsin Indianhead Technical College
New Richmond, WI
05.2019
Timeline
Care Coordinator
Northwest Journey/Northwest Counseling and Guidance Clinic, Inc.
04.2024 - Current
Mental Health Support Worker/Group Facilitator
Northwest Journey/Northwest Counseling and Guidance Clinic, Inc.
06.2020 - 04.2024
Barron County Emergency Services Mental Health Professional Mobile Crisis Worker
Northwest Connections/Northwest Counseling and Guidance Clinic, Inc.
06.2020 - 10.2022
Emergency Services Mental Health Professional Telephone Worker
Northwest Connections/Northwest Counseling and Guidance Clinic, Inc.
06.2020 - 04.2022
Associate Case Manager I
Positive Alternatives
03.2016 - 06.2020
Lead Staff
Positive Alternatives
03.2015 - 03.2016
Resident Counselor
Positive Alternatives
05.2014 - 03.2015
Resident Counselor
Cottonwood Group Home
07.2013 - 01.2014
Treatment Level Foster Care Provider
Family Works, Inc.
01.2010 - 12.2013
Treatment Level Foster Care Provider
ANU (PATH)
05.2007 - 01.2010
Bachelor of Science - Social Work
University of Wisconsin, Superior
Associate of Applied Science - Human Service Associate
Wisconsin Indianhead Technical College
Training
Mental Health Treatment Concepts
Autism Spectrum Disorder Overview, Activities, and Strategies
Resiliency Concepts
Culturally-Responsive and Gender-Sensitive Mental Health Services
The Use of Sensory INtegration to Promote Self-Regulation