Melissa Andrews
Walmart
Chambersburg,PA
38
years of professional experience
Dynamic professional with a proven track record at Walmart, excelling in customer service and problem resolution. Adept at fostering teamwork and collaboration, I effectively improved operations and maintained strong relationships. Skilled in critical thinking and multitasking, I consistently delivered results in fast-paced environments, enhancing team performance and driving business success.
Work History
Security Walmart
2 Years 7 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations, and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Maintenance Assistant
32 Years 11 Months- Coordinated preventive maintenance tasks to support reliable operation of school facilities.
- Inspected building systems and identified repair needs before service disruptions occurred.
- Completed minor carpentry, plumbing, and electrical repairs using hand and power tools.
- Responded to work orders and prioritized service requests for classrooms and common areas.
- Assisted maintenance staff with furniture moves, equipment setup, and seasonal facility changes.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Improved operational efficiency, systematically replacing or repairing worn parts before failure.
Secretary/Parts Associate
10 Years 5 Months- Managed phone calls, emails, and front-desk inquiries for tenants, vendors, and internal staff.
- Scheduled property appointments, inspections, and meetings using shared calendars and office systems.
- Prepared correspondence, notices, and administrative documents with strong accuracy and confidentiality.
- Organized lease files, payment records, and tenant documentation for quick retrieval.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Performed research to collect and record industry data.
- Managed parts inventory, ensuring accurate stock levels and prompt replenishment for maintenance operations.
- Issued requested parts and supplies, supporting timely repairs across property management sites.
- Coordinated vendor orders, verifying specifications, pricing, and delivery schedules for replacement components.
- Maintained organized records for receipts, transfers, and returns to improve inventory accuracy.
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Organized parts storage and stocked inventory according to established guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Established positive relationships with vendors, negotiating favorable pricing agreements for bulk orders.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Multitasking
Excellent communication
Calm under pressure
Problem resolution
Verbal communication
Timeline
Security Walmart
Walmart
03.2024 - CurrentRead More
Secretary/Parts Associate
Triad Property Management
01.2011 - 06.2021Read More
Maintenance Assistant
MONTGOMERY COUNTY PUBLIC SCHOOL
11.1988 - 10.2021Read More
DAMASCUS HIGH
High School Diploma
Read More