MELISSA ANDRUS
Henderson,NV
Summary
Dedicated and results-driven Human Resources professional. Proven expertise in full cycle recruitment. Adept at fostering a positive workplace culture and ensuring compliance. Strong communication and interpersonal skills with the ability to collaborate effectively across all organizational levels.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Generalist
Sierra Sage Recovery Services
01.2024 - Current
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Evaluated employee performance fairly using standardized metrics to foster a merit-based work environment.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
HR Coordinator
Sierra Sage Recovery Services
01.2023 - 12.2023
- Improved employee retention by developing and implementing comprehensive onboarding programs.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Reduced recruitment costs by leveraging social media platforms and internal referrals to source candidates.
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
- Facilitated the performance review process, ensuring timely feedback and goal-setting for all employees.
Senior Recruiter
Eastridge Workforce Solutions
02.2022 - 12.2022
- Facilitated job application processes for qualified candidates.
- Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
- Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
- Negotiated favorable compensation packages for new hires, ensuring company remained an attractive employer of choice.
- Managed candidate activity within Applicant Tracking System (ATS).
- Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress.
Staffing Consultant
Barton Associates Inc
09.2021 - 02.2022
- Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
- Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork.
- Retrieved vital documents to verify employment history.
- Efficiently managed high-volume workload while maintaining focus on quality placements for medical professionals.
Assistant Manager
Nimbus Salon
01.2019 - 12.2019
- Delegated daily tasks to team members to optimize group productivity.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Scheduled appointments.
- Handled payroll.
Office Manager
White Oaks Collision Centre
01.2015 - 12.2018
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Reviewed files and records to obtain information and respond to requests.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Scheduled appointments.
Education
Bachelor's Degree - Communications With A Minor in Sociology
University of Idaho
05.2021
Skills
- Project Management
- Payroll (3 years)
- HR Compliance
- Full Cycle Recruitment
- Scheduling/Coordinating
- Employee Relations/Performance/KPI's
- Benefits Administration
- Proficient in: BambooHR, TraxPayroll, Salesforce, LinkedIn Recruiter, Indeed Recruiter, ZipRecruiter, ZoomInfo, Microsoft and Google Suite
Certification
- PHR - Professional in Human Resources
- Communications Award
Timeline
HR Generalist
Sierra Sage Recovery Services
01.2024 - Current
HR Coordinator
Sierra Sage Recovery Services
01.2023 - 12.2023
Senior Recruiter
Eastridge Workforce Solutions
02.2022 - 12.2022
Staffing Consultant
Barton Associates Inc
09.2021 - 02.2022
Assistant Manager
Nimbus Salon
01.2019 - 12.2019
Office Manager
White Oaks Collision Centre
01.2015 - 12.2018
Bachelor's Degree - Communications With A Minor in Sociology
University of Idaho
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