Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Anne Jordan

Henderson,USA

Summary

Results oriented, strategic sales professional with five years in the retail profession. Experienced with excellent client skill, and customer relations. Strong ability to communicate effectively with clients and/or customers. This would include service in the retail industry, medical receptionist, daycare, cosmetology clientele and customer service.

Overview

16
16
years of professional experience

Work History

Proofreader, Customer Service

Louis Williams Insurance
Marshall, USA
07.2021 - Current
  • Checked and corrected grammatical and spelling errors in diverse documents
  • Coordinated policies and procedures to target current and future needs of organization
  • Followed established guidelines to maintain style quality and consistency in produced content

James Avery Specialist and Beauty Adviser

Dillard's Department Store
Longview, USA
12.2011 - 08.2021
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario
  • Suggested treatments and styles to suit customer appearance and fashion choices
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
  • Recorded notes for future reference about customer preferences and services delivered
  • Helped customers feel relaxed and comfortable through conversation and personal relatability
  • Developed community reputation through commitment to customer satisfaction and strong client relationships

Benefit Brow Specialist

ULTA
Longview, USA
03.2019 - 03.2020
  • Brow Specialist and Makeup Artist
  • Customer Service and Sales

Registrar, Administrative Assistant

Hospitality Health ER
01.2018 - 11.2018
  • Verified paperwork accuracy and checked for completion prior to processing
  • Organized, reviewed and filed paperwork for secure recordkeeping
  • Scheduling

Waitress

Lee's Creek Grill
02.2017 - 12.2017
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Folded napkins and prepared silverware sets to provide adequate supply for host station
  • Suggested appropriate food and drink pairings to increase per-ticket sales
  • Greeted new customers, discussed specials and took drink orders

Administrative Assistant

Dr. Safari, East Texas Psychiatry Associates
07.2008 - 08.2009
  • CNA; Scheduling
  • Checking patients in/out; medical coding/billing, taking vitals of patients

Education

CMA;CCMA - Medical Assisting

Panola College
Carthage, TX
05-2021

Certificate - Cosmetology

Kilgore College
Kilgore, TX
08-2013

High School Diploma -

Tatum High School
Tatum, TX
05-2005

Skills

  • Spelling abilities
  • Typing
  • File coordination
  • Grammar understanding
  • Strategic sales knowledge
  • Organzing

Languages

  • Spanish
  • Sign Language

Timeline

Proofreader, Customer Service

Louis Williams Insurance
07.2021 - Current

Benefit Brow Specialist

ULTA
03.2019 - 03.2020

Registrar, Administrative Assistant

Hospitality Health ER
01.2018 - 11.2018

Waitress

Lee's Creek Grill
02.2017 - 12.2017

James Avery Specialist and Beauty Adviser

Dillard's Department Store
12.2011 - 08.2021

Administrative Assistant

Dr. Safari, East Texas Psychiatry Associates
07.2008 - 08.2009

CMA;CCMA - Medical Assisting

Panola College

Certificate - Cosmetology

Kilgore College

High School Diploma -

Tatum High School
Melissa Anne Jordan