Melissa Anufriev
Summary
Objective : To Secure A Position in a Role as a Team member or Supervisor , where i can utilize my professional skills that i have developed to contribute effectively in providing excellent service and skill set overall.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Front Office Administrator
Silver Lake Elementary
01.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Responded to inquiries from callers seeking information.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Screened visitors and issued badges to maintain safety and security.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Edited documents to improve accuracy of language, flow, and readability.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Reconciled account files and produced monthly reports.
Office Manager
Air Flo Cleaning LLC
03.2020 - 05.2022
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Customer Service Coordinator
Gucci / kering
04.2018 - 01.2019
- Attending calls
- Making phone sales
- Attending to store VIP's
- Cash handling
- Store cashiers opening/closing function
- Door handling
- On floor sales
- Inventory
- Merchandising
- Visuals
- Store transfers
- Shipping/ staff training
Supervisor of Operations
LXR&CO
01.2016 - 01.2018
- Ensure Operational Excellence
- Performing manager tasks such as and not limited to scheduling
- Maintaining inventory and or evaluating employee performance
- Cash handling
- Opening/ closing store
Key Holder
Swim n' Sport
01.2013 - 01.2016
- Responsible to opening and closing store
- Operational procedures
- Assisting cashiers
- Providing customer service
- Supervising cleaning staff
- Setting alarms
- Keeping entry way area clean and organized
- Keeping store and fitting rooms organized
Customer Service Supervisor
Kate Spade
01.2010 - 01.2013
- Sales / Customer Service
- Restock/ Merchandising
- Inventory
- Handling payments
- Ordering stock
- Over seeing deliveries
- Issue and despatch
- Maintenance of stock records
Beauty Specialist/ Beauty Supervisor
VICTORIA SECRET
01.2009 - 01.2010
- On floor sales / customer service
- Number quote to hit a day
- Clean, organize work station
- Stock/Re-stock/ merchandising/ Inventory
Barista/promoted to lead supervisor
Starbucks's Coffee
01.2007 - 05.2009
- Providing full Administrative support to Manager and to the customers
- Supported manager in performing management functions such as hiring, training staff to expanding business plans
- Supervised personnel activity and took action as requested by manager
- Assisted customers issues and complaints and provided solutions as requested or needed
- Performed staffing such as interviews and orientations for staff monthly meetings
- Receipt of incoming good
Education
Associate of Science - Early Childhood Education
Valencia College
Orlando, FL05.2025
Associate of Science - Early Childhood Special Education
Nova Southeastern University
Davie, FL05.2021
High School Diploma -
Western High School
Davie, FL01.2007
Skills
- Marketing
- Project Management
- Budget Planning
- Social Media
- Planning
- Customer Service
- Sales
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Brands Worked With
- Starbucks coffee
- Victoria Secret
- Kate Spade
- Swim n' Sport
- Lxr&co
- European Wax Center
- Estee Lauder
- Gucci
References
Roger Luly, (954)-288-6937 Stanislav Leonid, (954)-646-4504 Dattu Dave, (954)865-1518
Languages
Hebrew
Full Professional
Spanish
Full Professional
Portuguese
Limited Working
Certification
Esthetician license
Food Handler
Testing Proctor
Timeline
Front Office Administrator
Silver Lake Elementary
01.2023 - Current
Office Manager
Air Flo Cleaning LLC
03.2020 - 05.2022
Customer Service Coordinator
Gucci / kering
04.2018 - 01.2019
Supervisor of Operations
LXR&CO
01.2016 - 01.2018
Key Holder
Swim n' Sport
01.2013 - 01.2016
Customer Service Supervisor
Kate Spade
01.2010 - 01.2013
Beauty Specialist/ Beauty Supervisor
VICTORIA SECRET
01.2009 - 01.2010
Barista/promoted to lead supervisor
Starbucks's Coffee
01.2007 - 05.2009
Associate of Science - Early Childhood Education
Valencia College
Associate of Science - Early Childhood Special Education
Nova Southeastern University
High School Diploma -
Western High School
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