Melissa Arenas
Chula Vista,CA
Summary
Lash Consultant with exceptional sales and customer service abilities. Delivers professional, competent support for customers' lash needs. Keeps store merchandised for maximum sales potential. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Lash Consultant/Front Desk Receptionist
Amazing Lash Studio
Chula Vista, CA
09.2021 - Current
- Monitored inventory levels of beauty products and restocked shelves when needed.
- Assisted by answering phones, scheduling appointments and collecting all payments.
- Educated clients about products and self maintenance for healthy lashes based on their needs and preferences
- Having a positive, driven and energetic attitude
- Working in fast paced office environment
- Having strong communication skills to work with customers and coworkers in the studio
- Motivate clients to book their next appointments and sing up for memberships
- Managing opening/closing task
- Greeted clients with welcoming attitude
Cashier/Server
Taqueria revolucion
Chula Vista
10.2020 - 09.2021
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Assisted customers by answering questions and fulfilling request.
- Answer telephone calls regarding menu questions, business information and placing orders.
- Take to go orders by phone and in person
- Kept all tables cleaned, stocked and neatly arranged.
- Trained team members to work as cashiers in accordance with policies and procedures.
Education
High School Diploma -
Hilltop Senior High School
Chula Vista, CA06-2022
Skills
- Appointment Scheduling
- Adaptable to Changing Client Needs
- Cash Register Operation
- Workspace Organization
- Professional Demeanor
- Active Listening
- Payment Processing
- Multitasking
- Reliability
- Excellent Communication
- Team building
- Time Management
- Social skills
- Continuous Improvement
- Desktop and Laptop Computers
- Employee Training
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Lash Consultant/Front Desk Receptionist
Amazing Lash Studio
09.2021 - Current
Cashier/Server
Taqueria revolucion
10.2020 - 09.2021
High School Diploma -
Hilltop Senior High School