Melissa Argoudelis
Highland,IN
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
6
6
years of professional experience
Work History
Wine Bar Associate /Server
Restoration Hardware
06.2019 - 06.2023
- Greeted customers and provided friendly, knowledgeable service.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Coordinated with servers and kitchen team to maintain smooth operation of restaurant area.
- Followed strict recipes and drink measurements to minimize product used.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Replaced empty kegs and soda syrups.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Barista
Scone City
04.2018 - 06.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Molly's Cupcakes
04.2017 - 04.2018
- Maintained safe food handling standards at all times.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Offered every customer exceptional service and learned regular customers' preferences.
Education
Bachelor of Arts - Graphic Design
Columbia College Chicago
Chicago, IL05.2017
Skills
- Wine Pairing Knowledge
- Suggestive Selling
- Service Quality
- Guest Satisfaction
- Superior Time Management
- Accurate Cash Handling
- Keg Replacements
- Food and Beverage Pairings
- High-Volume Environments
- Safe Handling Standards
- Glassware Polishing
- Guest Experiences
Timeline
Wine Bar Associate /Server
Restoration Hardware
06.2019 - 06.2023
Barista
Scone City
04.2018 - 06.2019
Barista
Molly's Cupcakes
04.2017 - 04.2018
Bachelor of Arts - Graphic Design
Columbia College Chicago