Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MELISSA ARGUETA-GOMEZ

Silver Spring,Maryland

Summary

Bilingual Clinical Research Specialist with a comprehensive background in healthcare operations, clinical support, and regulatory compliance. Demonstrated expertise in leading cross-functional teams, analyzing data, and implementing process improvements to optimize operational efficiency and patient care. Seeking to transition into an Area Manager role to leverage strategic leadership, administrative oversight, and staff coordination skills within government or regulatory settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Clinical Research Specialist (Remote)

FOOD AND DRUG ADMINISTRATION (FDA)
03.2023 - Current
  • Lead the regulatory review and evaluation of clinical trial protocols, ensuring compliance with FDA regulations.
  • Analyze safety and efficacy data from clinical trials, identifying potential issues in study design or implementation, and contributing to regulatory decision-making.
  • Develop clear and concise clinical review summaries, briefing documents, and recommendations, supporting advisory committees and internal policy development.
  • Provide scientific and regulatory guidance to sponsors and investigators, advising on study protocols, safety reporting, and data integrity to ensure high-quality submissions.

Caregiver

PERSONAL MEDICAL ASSISTANT
03.2023 - Current
  • Administer medications, monitor vital signs, and follow individualized care plans, ensuring stability and adherence to prescribed medical treatments.
  • Coordinate care with physicians, nurses, and other healthcare providers, facilitating timely interventions and continuity of care.
  • Maintain detailed daily logs, documenting nutrition, medication compliance, mood changes, and physical activity to support informed health evaluations.
  • Provide compassionate support and companionship, addressing emotional needs and contributing to a safe, supportive home environment.

RN / Medical Assistant / Medical Office Assistant

JOHNS HOPKINS COMMUNITY PHYSICIANS
03.2021 - 03.2023
  • Conducted detailed patient intake assessments, recording medical histories, current medications, allergies, and vital signs to support diagnostic accuracy.
  • Managed appointment scheduling, referrals, and documentation in EPIC EMR, ensuring HIPAA compliance and efficient patient flow.
  • Assisted physicians during examinations and procedures, preparing patients, sterilizing equipment, and monitoring for adverse reactions.
  • Educated patients on post-visit care, medication regimens, and health maintenance, enhancing treatment adherence and patient outcomes.

Front Desk Receptionist

CITY OF ANNAPOLIS RECREATION & PARKS DEPARTMENT
05.2022 - 01.2023
  • Maintained a professional and organized front desk environment, ensuring all supplies were available and the reception area remained presentable.
  • Answered phone calls and member inquiries, directing communication to appropriate departments and enhancing visitor satisfaction.
  • Tracked inventory and ordered office supplies, supporting consistent department operations.
  • Managed departmental email communication, organizing and forwarding messages to maintain administrative efficiency.

Backup Vault Teller

BB&T BANK
06.2017 - 03.2021
  • Oversaw secure management of the vault, including daily balancing, cash distribution, and regulatory compliance reporting.
  • Performed customer service and teller functions, managing drive-thru transactions, deposits, and withdrawals under high-volume conditions.
  • Handled internal operations, including mail sorting, document scanning, and shipment preparation, improving organizational workflow.
  • Prepared coin and currency shipments to the Federal Reserve, maintaining strict accountability and accurate recordkeeping.

Assistant Manager

LORD & TAYLOR
03.2016 - 08.2018
  • Supervised a team of five sales associates, delegating tasks, managing floor coverage, and resolving staffing issues in real time.
  • Met and exceeded regional sales goals, using data analysis to improve store performance and customer retention.
  • Trained staff on sales strategies and store procedures, ensuring consistency in customer service and operational compliance.
  • Managed daily store operations, including inventory control, visual merchandising, and end-of-day reconciliation.

Front Desk Receptionist

SOLDIERFIT
08.2015 - 05.2016
  • Greeted and registered gym members and visitors, creating a positive experience and ensuring smooth check-ins.
  • Collected and processed payments, maintaining accurate financial records and receipts for services.
  • Provided detailed information about membership options, schedules, and services, supporting client retention and engagement.
  • Handled incoming mail and deliveries, distributing items efficiently across departments.

Sales Associate

LORD & TAYLOR
08.2014 - 08.2015
  • Processed various payment methods accurately, maintaining drawer integrity and preventing transaction discrepancies.
  • Provided attentive customer service, addressing complaints, answering questions, and offering tailored product recommendations.
  • Maintained store presentation, restocking merchandise, tidying sales areas, and assisting with promotional displays.
  • Followed loss prevention policies and procedures, helping reduce shrinkage and ensure customer and employee safety.

Education

Bachelor of Business Administration - Data Science

Southeastern University at Redeemer
Lakeland, FL
06.2027

Medical Assisting - undefined

Anne Arundel Community College
Arnold, MD
04.2022

Air Force ROTC Program - undefined

University of Maryland
College Park, MD
01.2020

Future Link Program - undefined

Montgomery College
Rockville, MD
04.2019

High School Diploma - undefined

Gaithersburg High School
Gaithersburg, MD
06.2015

Skills

  • Workplace Safety Compliance and Risk Management
  • Environmental Compliance and Regulatory Standards Implementation
  • Medical Terminology
  • Collaborative Problem Solving and Conflict Resolution
  • Data Entry and Document Management
  • Electronic medical records (EMR)
  • Exceptional attention to detail
  • Strong administrative skills
  • Familiarity with insurance procedures
  • Multitasking
  • Flexible
  • Professional demeanor

Certification

  • Occupational Safety and Health Administration (OSHA) – Completed May 2025
  • Certified Environmental Services Executive (CESE) – Completed November 2024
  • Comprehensive Insurance Training – Completed March 2023
  • Healthcare Data Quality and Governance – Expected January 2027
  • AI for Everyone Certificate – Expected August 2025
  • Certified Clinical Medical Assistant (CCMA) – Valid until June 2027
  • Basic Life Support (CPR & AED) – Valid until June 2025

Languages

Bilingual: Fluent in English and Spanish

Timeline

Clinical Research Specialist (Remote)

FOOD AND DRUG ADMINISTRATION (FDA)
03.2023 - Current

Caregiver

PERSONAL MEDICAL ASSISTANT
03.2023 - Current

Front Desk Receptionist

CITY OF ANNAPOLIS RECREATION & PARKS DEPARTMENT
05.2022 - 01.2023

RN / Medical Assistant / Medical Office Assistant

JOHNS HOPKINS COMMUNITY PHYSICIANS
03.2021 - 03.2023

Backup Vault Teller

BB&T BANK
06.2017 - 03.2021

Assistant Manager

LORD & TAYLOR
03.2016 - 08.2018

Front Desk Receptionist

SOLDIERFIT
08.2015 - 05.2016

Sales Associate

LORD & TAYLOR
08.2014 - 08.2015

Medical Assisting - undefined

Anne Arundel Community College

Air Force ROTC Program - undefined

University of Maryland

Future Link Program - undefined

Montgomery College

High School Diploma - undefined

Gaithersburg High School

Bachelor of Business Administration - Data Science

Southeastern University at Redeemer

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