Dependable and empathetic Clinical Medical Assistant with 19+ years of experience in ambulatory settings, including supervisory leadership. Excelled in collaborating with providers, RNs, LVNs, and managers to deliver comprehensive health care, ensuring accurate documentation, patient education, and compliance with OSHA guidelines. Proficient in EMR (Athena, Teams; EPIC a plus), Microsoft Office, vital signs, immunizations, EKG, blood draws, health screenings, prior authorizations, referrals, medication administration per five rights, barcode scanning, vaccine protocols (VFC, VFA, BAP, DPH), and achieving clinical/CAHPS goals. Certified Medical Assistant with BLS and 35+ w.p.m. Typing.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Professional healthcare leader with strong background in medical assistance. Skilled in patient care, administrative tasks, and clinical support. Highly reliable with focus on teamwork and adaptability to changing needs. Known for excellent communication, organizational skills, and results-driven approach. Healthcare professional prepared for this role, bringing valuable experience in clinical settings. Known for improving patient care processes and supporting medical staff effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in patient communication and medical procedures. Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Taking on a challenge of using my years of experience to a my current position as Lead Medical Supervisor at a small private company of Cardiovascular Associates of Santa Cruz clinic to maintain a organized work flow for both front and back office. Eliminated a high call volume of repeated calls and patient complaints. Improved the medical assistant work flow abiding by HIPPA/OSHA compliance. Held Staff meeting that implemented positive change to our company as a whole in less than three months.