Melissa Arredondo

Dedicated Massage Therapy student with proven expertise in client relations and communication, consistently maintaining 95% client satisfaction rate. Skilled in advanced massage techniques and therapeutic applications. Enhancing client experience through effective multitasking and time management strategies. Enthusiastic about delivering personalized massage therapy plans to alleviate chronic pain, stress, and help elevate the mind, body, and spirit.

Client Relations & Communication

• Managed client appointments and front desk operations, maintaining 95% client satisfaction rate.
• Communicated effectively with clients to understand needs, leading to personalized massage therapy plans.
• Resolved client inquiries and concerns promptly, enhancing overall client experience and retention.

Massage Techniques & Therapeutic Application

• Completed Associate of Occupational Studies in Massage Therapy, gaining proficiency in various massage techniques.
• Certified in advanced massage therapies, applying skills to alleviate chronic pain and stress for clients.
• Conducted thorough client assessments to tailor massage treatments, improving client wellness by 30%.

Multitasking & Time Management

• Efficiently managed high volume of appointments, reducing wait times by 20%.
• Balanced front desk responsibilities with client intake and support, ensuring smooth daily operations.
• Developed and implemented scheduling strategies to optimize therapist availability and client satisfaction.