Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Pereira-Arroyo

Hicksville,NY

Summary

Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Offering 3 years of recruitment strategy development.

Overview

11
11
years of professional experience

Work History

SR. TALENT ACQUISITION SPECIALIST

HeartShare Human Services Of New
12.2019 - Current


  • Oversight & Strategic Planning: Manage staffing needs for Developmental Disabilities (DD) programs across Brooklyn, Queens, and Staten Island, ensuring alignment with organizational goals.

    Recruitment Strategy Development: Collaborate with hiring managers to assess recruitment needs and develop tailored hiring strategies for diverse roles.

    Talent Sourcing & Acquisition: Identify, attract, and source passive talent through niche platforms such as LinkedIn and other social media channels, focusing on hard-to-fill positions.

    Job Postings & Descriptions: Prepare and manage job descriptions, overseeing postings on HeartShare’s career website and other relevant job boards.

    Full-Cycle Recruitment: Lead the recruitment process from pre-screening to offer extension, utilizing Paycom Applicant Tracking System (ATS) and coordinating background verifications in compliance with company processes.

    Compliance & Documentation: Prepare and process hiring documentation in collaboration with the Human Resources department, ensuring alignment with company policies.

    Event Participation: Research and participate in relevant career fairs, local job fairs, and professional events to enhance HeartShare’s recruitment efforts.

    Process Improvement & Retention: Implement strategies to boost brand confidence and retention among newly recruited talent, while continuously seeking opportunities for process improvements.

    Relationship Management: Foster and maintain strong professional relationships with existing employees, management, and external partners to support recruitment and retention goals


EXECUTIVE ASSISTANT

Merchant Industry LLC
06.2019 - 08.2019
  • Provided administrative support for Senior Vice-President of Sales for major credit and debit card processing firm
  • Performed related clerical duties such as filing, faxing, emailing, drafting letters of correspondence, answering and screening Senior Vice-President's direct phone line, and coordinated weekly training sessions
  • Assisted with any questions or concerns relating to all sales agents needs such as bonuses, paychecks, and updates on any new product service changes for all merchant accounts
  • Provided back-up support for customer service by answering all incoming calls with regards to merchant issues and questions such as assisting with trouble-shooting credit card terminals, banking updates, change of business addresses, etc
  • Supported and helped manage over 30 merchants accounts directly under Senior Vice-President of Sales.

RECEPTIONIST ADMINISTRATIVE ASSISTANT

CANY TECHNICAL SERVICES, LLC
09.2017 - 11.2018
  • Performed administrative support for consultant firm that specializes in building restoration work such as facade repair
  • Delivered exceptional clerical support including scheduling appointments, preparing outgoing courier packages, meet and greet clients, answering and screening of all incoming calls
  • Received and routed incoming mail and packages to team members
  • Facilitating timely communication to all team members regarding upcoming company sponsored events, monthly employee meetings, and weekly lunch and learn sessions
  • Successfully planned and executed corporate meetings, lunches, and special events for groups of 50+ employees
  • Communicated and main point of contact with vendors to place and receive orders, request maintenance services, and deliver instruction on behalf of management
  • Monitored guests and tracked activities to maintain optimal building security and protect staff from unauthorized persons.

HUMAN RESOURCES DOCUMENT ADMINISTRATOR

CooperSurgical
06.2015 - 10.2016
  • Support for leading manufacturer of women's medical devices used by healthcare providers
  • Reviewed all candidate documentation, including identification, and conducted background checks using ADP system in alignment with hiring protocol
  • Updated employee handbook (as needed), training materials, employee benefit packages and companywide announcements
  • Performed customer service functions by answering and fielding employee questions to appropriate HR personnel
  • Assisted with change of address and direct deposit requests
  • Assisted HR Benefits Coordinator during health open enrollment
  • Managed employee training record database and handled employee incentive program (gym reimbursement, matching gift contribution, contact lens program) for 500+ employees at headquarters in Trumbull, Connecticut.

HUMAN RESOURCES BENEFITS ASSISTANT

TOWN FAIR TIRE CENTERS INC
01.2014 - 06.2015
  • Managed employee benefits for large New England tire manufacturer distributor
  • Conducted audits of payroll, benefits, life insurance and other HR programs
  • Coordination of Family Medical Leave and Leave of Absence benefits programs
  • Managed company 401(k) account and handled requests for loan applications, schedule loan repayments
  • Prepared new hire employee benefits and conducted benefits orientation
  • Addressed employee requests and answered benefit related questions
  • Ensured all employee files were accurately maintained to medical, dental, vision, life, disability insurance and dependent eligibility
  • Managed employee benefits for 20 locations in New England.

Education

BACHELOR OF ARTS - HUMAN RESOURCES BUSINESS ADMINISTRATION

University of Bridgeport
Bridgeport, CT
06.2024

Skills

  • Talent Acquisition Strategies
  • Pre-Screening and Qualifying
  • Employee Hiring
  • In-Person and Telephone Interviewing
  • Job Specifications
  • Creative Strategies
  • Recruitment
  • Talent Management
  • Maintaining Files
  • Data Entry

Languages

Spanish
Native or Bilingual

Timeline

SR. TALENT ACQUISITION SPECIALIST

HeartShare Human Services Of New
12.2019 - Current

EXECUTIVE ASSISTANT

Merchant Industry LLC
06.2019 - 08.2019

RECEPTIONIST ADMINISTRATIVE ASSISTANT

CANY TECHNICAL SERVICES, LLC
09.2017 - 11.2018

HUMAN RESOURCES DOCUMENT ADMINISTRATOR

CooperSurgical
06.2015 - 10.2016

HUMAN RESOURCES BENEFITS ASSISTANT

TOWN FAIR TIRE CENTERS INC
01.2014 - 06.2015

BACHELOR OF ARTS - HUMAN RESOURCES BUSINESS ADMINISTRATION

University of Bridgeport

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