Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Melissa A. Sloper

Fernandina Beach

Summary

Accomplished Vice President with a strong history of enhancing operational efficiency and driving sales growth. Proficient in strategic execution, budget management, and talent development, leading to measurable market success. Experienced in high-pressure executive roles, consistently overcoming challenges and seizing opportunities for advancement. Known for a competitive and intuitive approach that inspires teams to exceed expectations.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Vice President

Sagora Senior Living
04.2024 - Current
  • Florida Communities 2,486 units, 11 communities
  • Drove P&L management of a $38 million dollar budget
  • Increased YOY Occupancy Growth 8%
  • Led and directed 13 direct and 132 indirect reports
  • Created strategic and tactical plans to surpass quarterly revenue $4 Million.
  • Created and implemented strategic operational plans leading to decreased OT by 7.5%
  • Nurtured interdepartmental relations by encouraging collaboration between sales/operations and other divisions, boosted productivity and workflow leading to positive NOI growth YOY of $6 million dollars
  • Onboarded and stabilized 3 new acquisition communities in year one.

District Director of Operations

Brookdale Senior Living-Southeast Florida
11.2021 - 04.2024
  • Florida communities, 1386 units,14 communities, IL, AL, MC
  • Net +111 move in’s
  • Grew district occupancy from 68% to 76%
  • Improved operating margin by +11.3%
  • Top 5 performing district in the company out of 61, month-over-month/ NOI, Move-in to budget, expense management
  • 12.8% revenue gain year over year
  • Stabilized Executive Director turn-over
  • Achieved YTD NOI budget consistently YOY
  • Created and implemented complex business plans to align Community, District, and regional initiatives for sustainable growth related to sales and operations.
  • P&L management of a $11.5 million budget

Executive Director

Arbor Company, The Lakeside at Amelia Island
01.2018 - 11.2021

Opened luxury 187-bed community with strategic start-up plan, securing 180 full-fee commitments.

Boosted occupancy to 50% within 90 days, reaching 80% in nine months.

Recruited, onboarded, and trained 12 direct and 126 indirect reports efficiently.

Consistently surpassed monthly NOI expectations.

Division Director of Operations and Sales-East Coast

Senior Services of America, Tacoma, Washington
12.2015 - 12.2017
  • Eight Assisted and Memory Care Communities in the Eastern Division, Tennessee, Pennsylvania, Florida, Maryland, West Virginia.

Executive Director

Arbor Village Continuing Care Campus, Kent, Washington
10.2013 - 12.2015
  • 179 Suite- Independent Living, Assisted Living, Memory Care Campus.

Executive Director

Bonaventure Senior Living, Lacey, Washington
01.2012 - 01.2013
  • 150 -Suite Independent Living and Assisted Living Community.

CEO/Owner

Liv- Well Utah, Utah
01.2009 - 01.2012
  • Consulting firm established to support turn-around performance for underperforming Senior Living Communities and Home Health agencies. Successfully executed Sales and Marketing plans to improve operational census goals. Contracted by Holiday Retirement and Envision Home Health and Hospice.

Area Sales Manager, Personal Care Division

Haven Healthcare Salt Lake City, Utah
01.2009 - 01.2011
  • Recruited to tackle Turn-Around performance objectives, develop staff, secure new contracts, and increase market awareness. Responsible for the development of Utah, Salt Lake, Davis, and Weber County territories. Implemented new scheduling systems, and re-structured staffing to increase profit margins.

Branch Manager/Director of Marketing

At Home Personal Care, Ogden, Utah
01.2008 - 01.2009
  • Recruited for new territory based on strong record of results in client recruitment, and ability to increase sales and profit margins. Engineer and energize initiatives in the areas of new business marketing and sales

Executive Director/Director of Sales

Mountain Ridge Assisted Living (Formerly Regent Assisted Living), Utah
01.2000 - 01.2007

Education

Bachelor of Science - Family and Consumer Science

Pacific Lutheran University
01.1993

Skills

  • Leadership and team development
  • Building relationships
  • Strategic decision-making
  • Analytical thinking
  • Mentorship and coaching
  • Problem-solving expertise

Certification

CORE trained ALF Administrator, Florida State

Accomplishments

Awarded Highest Inquiry to Enrollment

Timeline

Vice President

Sagora Senior Living
04.2024 - Current

District Director of Operations

Brookdale Senior Living-Southeast Florida
11.2021 - 04.2024

Executive Director

Arbor Company, The Lakeside at Amelia Island
01.2018 - 11.2021

Division Director of Operations and Sales-East Coast

Senior Services of America, Tacoma, Washington
12.2015 - 12.2017

Executive Director

Arbor Village Continuing Care Campus, Kent, Washington
10.2013 - 12.2015

Executive Director

Bonaventure Senior Living, Lacey, Washington
01.2012 - 01.2013

CEO/Owner

Liv- Well Utah, Utah
01.2009 - 01.2012

Area Sales Manager, Personal Care Division

Haven Healthcare Salt Lake City, Utah
01.2009 - 01.2011

Branch Manager/Director of Marketing

At Home Personal Care, Ogden, Utah
01.2008 - 01.2009

Executive Director/Director of Sales

Mountain Ridge Assisted Living (Formerly Regent Assisted Living), Utah
01.2000 - 01.2007

Bachelor of Science - Family and Consumer Science

Pacific Lutheran University