Melissa Atwood
Napa,USA
Summary
A reliable, capable, and enthusiastic supervisor with a proven ability to take on management and coordinating duties of any leadership role. Extensive experience in supporting, developing, and motivating teams, dedicated to driving continuous improvements across a range of work activities. Successfully monitored and coordinated small to medium groups of employees to achieve organizational goals over a 20+year career. Proactive and goal-oriented professional excelling in time management and problem-solving. Reputation for reliability and adaptability complemented by swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Operations
Grant Engineering & Manufacturing Inc.
08.2016 - Current
- Manage documentation of and training on production procedures and work instructions
- Investigate and implement ideas for quality improvement, increased productivity and cost reduction
- Implemented and maintain inventory on consumables and products
- Track consumable inventory and reorder when needed
- Recommend and execute quality improvements for production and product quality
- Drove daily production activities with effective communication and leadership
- Determine suitable crewing requirements, schedule employees and work with Human Resources to meet changing production schedules
- Implement performance, quality and efficiency measures to achieve aggressive production goals
- Review processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints
- Manage 8-20 people depending on work load
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw day-to-day production activities in accordance with business objectives.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
Quality Control Manager
Grant Engineering & Manufacturing Inc.
08.2002 - Current
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Coordinated with other departments to establish preventive maintenance schedules for equipment, reducing downtime due to unexpected failures or malfunctions.
- Established a system for tracking non-conformances, facilitating quick resolution and preventing future occurrences.
- Initiated corrective actions when necessary, addressing product or process issues promptly to minimize impact on operations.
- Cultivated strong relationships with regulatory bodies to ensure compliance with all quality mandates.
- Achieved significant reductions in product return rates, meticulously auditing products before release.
- Perform quality inspections and generate quality reports for all outgoing product
- Guided organization through several successful quality certification processes, showcasing commitment to excellence.
- Established and tracked quality department goals and objectives.
- Maintain calibration and certification on all equipment
Education
High School Diploma -
Vista High School
Richmond, CA01.1996
Skills
- Microsoft Office
- Quickbooks
- Calibration
- Production Management
- Manufacturing
- Quality Inspection
- Human Resources
- Administrative Experience
- Purchasing
- Production Planning
- Supervising experience
- Strong leadership abilities
- Manufacturing management
- Quality assurance training
- Efficient multi-tasker
- Organized
- Precise measuring skills
- Keen eye for detail
- Skilled in machine operation
- Set up and breakdown of machines
- ISO 9001 Certified
- Production line management
- Inventory management
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Process Improvement
- Risk Mitigation
- Schedule oversight
- Staff Management
- KPI Tracking
Certification
- Food Handler Certification, 03/01/24, 03/01/27
- CA Responsible Beverage Service Training, 03/01/24, Present
Timeline
Director of Operations
Grant Engineering & Manufacturing Inc.
08.2016 - Current
Quality Control Manager
Grant Engineering & Manufacturing Inc.
08.2002 - Current
High School Diploma -
Vista High School
- Food Handler Certification, 03/01/24, 03/01/27
- CA Responsible Beverage Service Training, 03/01/24, Present
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