Melissa Austad
Provo,UT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Exceptional interpersonal skills, and able to quickly master new skills. Devoted to giving every individual a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Missionary
The Church Of Jesus Christ Of Latter-day Saints
Madrid Spain
12.2022 - 06.2024
- Used the Spanish language to communicate and serve the people of Spain.
- Became skilled at using Microsoft Excel, Microsoft Office applications, and Google Office applications.
- Scheduled appointments and filled out calendars every day.
Humanitarian Worker
HXP
Udon Thailand
07.2022 - 08.2022
- Helped build a school and library.
- Taught English to students.
Barista
Starbucks
Gilbert, AZ
11.2020 - 07.2022
- Provided excellent customer service by repeatedly filling detailed customer drink orders.
- Operated computer registers to process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained a clean and organized work environment.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Waitress/Shift Supervisor
Matty G's
Gilbert, AZ
08.2021 - 04.2022
- Took orders for food and drinks and delivered them to guests.
- Assisted other wait staff members in times of heavy customer traffic.
- Bussed tables as needed during peak hours.
- Processed payments accurately using POS systems.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions and recommended specials to increase profits.
Humanitarian Worker
HXP
Malawi Africa
07.2021 - 08.2021
- Helped build a school and bathroom.
- Taught English to children.
Education
Perry High School
Gilbert, AZ05-2021
Skills
- Excellent organizational skills
- Fast learner
- Fluent in Spanish
- Detail oriented
- Hard worker
- Outgoing
- Communication
- Microsoft office applications
Timeline
Missionary
The Church Of Jesus Christ Of Latter-day Saints
12.2022 - 06.2024
Humanitarian Worker
HXP
07.2022 - 08.2022
Waitress/Shift Supervisor
Matty G's
08.2021 - 04.2022
Humanitarian Worker
HXP
07.2021 - 08.2021
Barista
Starbucks
11.2020 - 07.2022
Perry High School
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