Melissa Autry
Magnolia,TX
Summary
Dynamic professional with proven expertise in customer service and problem-solving, honed as a Cashier Team Lead at Trackside Groc. Successfully trained team members, enhancing performance and satisfaction by 20%. Adept at teamwork and inventory control, ensuring optimal stock levels. Committed to delivering exceptional service and fostering collaborative environments.
Overview
13
13
years of professional experience
Work History
Sales Associate
Barb-Que Hut
07.2018 - 03.2022
Worked with customer making sure they received the right order. Washed dishes
- Assisted customers with product selection and inquiries to enhance shopping experience.
Store Merchandiser
Dollar Tree
06.2018 - 08.2018
The store wasn't opened yet so I was hired to put the merchandise out on the floor
Cashier Team Lead
Trackside Groc
07.2009 - 08.2016
- Supervised cashier operations to ensure efficient transaction processes and customer service delivery.
- Trained team members on cash handling procedures and register systems, enhancing overall performance.
- Implemented inventory control measures to optimize stock levels and reduce discrepancies.
- Resolved customer inquiries and complaints promptly, improving satisfaction rates and retention.
Education
High School Diploma - All
Northbrook High School
Houston, TX1977
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Timeline
Sales Associate
Barb-Que Hut
07.2018 - 03.2022
Store Merchandiser
Dollar Tree
06.2018 - 08.2018
Cashier Team Lead
Trackside Groc
07.2009 - 08.2016
High School Diploma - All
Northbrook High School