Melissa Ayer
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Ryan Ponce & Associates - Compass
04.2020 - Current
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained computer and physical filing systems.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Facilitated smooth transitions from pre-listing to post-closing stages through meticulous tracking of deadlines and task completion.
- Aligned team objectives by maintaining open lines of communication between agents, clients, and other stakeholders throughout the listing process.
- Provided exceptional customer service to clients, addressing questions or concerns and offering knowledgeable advice when needed.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Assisted in training new team members on company protocols, software usage, and best practices for transaction coordination.
- Conducted consistent follow-ups with clients to address any concerns or questions related to their transactions promptly.
Executive Assistant to the Chief Executive Officer
Catholic Charities Diocese Of San Diego
03.2019 - 04.2020
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Facilitated smooth operations within the executive office by overseeing daily tasks and assignments.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Streamlined communication by managing correspondence between the CEO and Board of Directors.
- Created expense reports, budgets, and filing systems for management team.
- Took notes and dictation at meetings.
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated and maintained confidential databases and records.
Listing Coordinator
Welcome To San Diego Real Estate
09.2015 - 03.2019
- Facilitated smooth transitions from pre-listing to post-closing stages through meticulous tracking of deadlines and task completion.
- Aligned team objectives by maintaining open lines of communication between agents, clients, and other stakeholders throughout the listing process.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Supported successful closings by coordinating necessary documentation between clients, agents, attorneys, and title companies.
- Contributed to a positive work environment through collaborative teamwork and proactive problem-solving initiatives.
- Prepared and presented contracts and other legal documents to clients.
- Increased listing accuracy by diligently reviewing property information before publication on multiple platforms.
- Coordinated professional photography sessions for properties, creating visually appealing marketing materials to attract buyers.
- Managed scheduling of property showings, liaising between sellers, agents, and potential buyers to facilitate seamless appointments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Organized and detail-oriented with a strong work ethic.
Production Assistant
Imortgage Dba Loan Depot
10.2012 - 09.2015
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted development and implementation of new administrative procedures.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Established administrative work procedures to track staff's daily tasks.
- Scheduled office meetings and client appointments for staff teams.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed filing system, entered data and completed other clerical tasks.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA06.2004
Skills
- Brand Management
- Office Administration
- Mail handling
- Buyer and Seller Representation
- Microsoft Office
- Contract Preparation
- Listing Coordination
- Client Communication
- Closing procedures
- Client Relationship Management
- File Management
Certification
- Real Estate License - DRE# 02000921
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Ryan Ponce & Associates - Compass
04.2020 - Current
Executive Assistant to the Chief Executive Officer
Catholic Charities Diocese Of San Diego
03.2019 - 04.2020
Listing Coordinator
Welcome To San Diego Real Estate
09.2015 - 03.2019
Production Assistant
Imortgage Dba Loan Depot
10.2012 - 09.2015
High School Diploma -
Eastlake High School
- Real Estate License - DRE# 02000921
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