MELISSA AYERS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Payroll Specialist
Plumbing and Mechanical Systems of South Florida
04.2018 - Current
- Managed payroll data entry and processing for 80-100 employees to comply with predetermined company guidelines.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
FOH Manager
Benihana
01.2018 - 04.2018
- Tracking and Recording Daily Sales, Productivity and Labor projections
- Inventory, Ordering, Daily Financial Results, Daily Deposit Preparation and consistent continuation of Training systems in place for all hourly associates.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Performed cash handling activities and secured nightly bank deposits.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Floating Manager
Top of the Line Management Company, Partnered With Flashback Diner
08.2017 - 11.2017
- Upholding position of Restaurant Manager as well as Office Manager in multiple units
- Tracking and Recording Daily Sales, Productivity and Labor projections
- Inventory, Ordering, Daily Financial Results, Daily Deposit, Interview and Hiring Process
- Preparation and consistent continuation of Training systems in place for all hourly associates
- Developed organizational procedures and systems for office including filing, billing, accounts payable, payroll, and scheduling Established Team Atmosphere through leadership and employee development.
- Provided constructive feedback to workers, which improved morale, and boosted efficiency.
Department Manager
Islamorada Fish Company
01.2008 - 08.2017
- Responsible for Driving and Building Sales within a high-volume unit
- Tracking Daily Sales, Productivity and Labor projections
- Inventory, Ordering, Daily Financial Results, Daily Deposit, Interview and Hiring Process
- Oversight of The Main Dining Room, Bar, Kitchen
- Promoted to Department Manager Spring 2013
- Promoted to Assistant Kitchen Manager Spring 2010
Education
Associate of Science -
Le Cordon Bleu
Miami, FL01.2008
Graduate -
South Broward High School
01.2006
Skills
- Customer Service
- Dispatch procedures
- Payroll processing
- Payroll journal entries
- Record keeping
- Invoicing procedures
- Hospitality management
- Interpersonal and written communication
- New hire processing
- Employee file maintenance
- Unions and audits
- Exceptionally organized
Summary Qualifications
- Responsible for all New Hire Processing, Record Keeping, Payroll, Union Reporting, Weekly Dues, and Annual Audits. Assisted with invoicing, Dispatching, Work Orders, and Bid Costs. Forward faced in customer relations. Proficient performing on platforms such as ADP, PAYCHEX, Deltek Computer Ease, Direct Supply Tels, Service Channel, FEXA, and E-Verify.
- Combined 14 Years Hospitality experience and, 8 years management experience in all phases of Hospitality operations. Recognized by peers and employees as organized, fair, hard working, motivated, and team oriented. Found my home in the Hospitality Industry in 2004. Started integrating into office systems in 2017.
Timeline
Payroll Specialist
Plumbing and Mechanical Systems of South Florida
04.2018 - Current
FOH Manager
Benihana
01.2018 - 04.2018
Floating Manager
Top of the Line Management Company, Partnered With Flashback Diner
08.2017 - 11.2017
Department Manager
Islamorada Fish Company
01.2008 - 08.2017
Graduate -
South Broward High School
Associate of Science -
Le Cordon Bleu
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