MELISSA AYERS

• Led HR transformation and operational strategy for multinational clients, including NTT Global Data Centers Americas, PepsiCo, and AbbVie.
• Converted from consultant to full-time Employee Relations Partner for Americas region.
• Directed HR initiatives, developed global employee relations frameworks, and aligned HR processes with business growth.
• Designed and deployed global employee relations frameworks across 15+ countries to ensure consistent investigations and compliance.
• Drove cross-regional process alignment, reducing policy discrepancies by 25% while enhancing compliance readiness audit scores.
• Optimized Workday HRIS, improving workforce analytics accuracy by 40%.
• Restructured HR operations with global leadership, boosting organizational efficiency and engagement by 18%.
• Managed global compensation benchmarking across EMEA, APAC, and Americas to ensure competitiveness and pay equity.

• - Partnered with global business units across the U.S., U.K., and Germany to design and execute workforce planning strategies aligned with corporate growth objectives.
• - Reengineered talent acquisition and retention programs improving first-year retention by 30%.
• - Led HR systems modernization reducing administrative overhead by 20%.
• - Managed compliance with FLSA, EEO, and EU labor regulations.
• Developed HR strategies aligned with organizational goals and workforce needs.
• Implemented employee engagement initiatives to enhance workplace culture.
• Oversaw compliance with labor laws and company policies across all HR functions.
• Collaborated with leadership on succession planning and workforce management strategies.
• Monitored budgets related to HR operations including staffing costs, compensation packages.
• Led initiatives to foster positive employee relations, workforce engagement and inclusive work culture.
• Communicated regularly with senior executives regarding staff morale, retention rates, turnover trends.
• Advocated for employee needs and benefits, promoting engagement, transparency and interactive communication.
• Developed and implemented human resources policies and procedures.
• Partnered with senior business leaders in planning and delivering robust talent plan aligned with business objectives.

• - Directed HR operations for 1,200 employees across multiple states overseeing employee relations, payroll, and policy compliance.
• - Implemented performance-based incentive models increasing productivity by 15%.
• - Negotiated labor terms maintaining engagement and operational stability.

Delivered HR leadership and global partnership across R&D functions in U.S. and EMEA regions, overseeing talent management and employee relations.

Conducted complex international investigations in collaboration with Legal and Compliance to align with global labor laws.

Led DE&I assessments to close representation gaps and establish community partnerships for diverse hiring efforts.

Managed large-scale organizational transformations, restructures, and change management initiatives with full compliance oversight.

Spearheaded development of a global succession pipeline, preparing high-potential employees for leadership advancement.

Provided strategic business support to Immunology Sales and Medical Affairs, aligning HR strategies with business goals.

Spearheaded initiatives in succession planning, calibration, business optimization, and organizational restructuring.

Collaborated with leaders on organizational design, change management, employee relations, and talent acquisition.

• Led employee retention strategies and development programs for a workforce of over 1,500 employees.
• Partnered with Legal and Compliance to ensure adherence to regulations during restructures.
• Engaged with external diversity organizations to implement inclusive practices across North America Pharma.
• Facilitated collaboration among business leaders to enhance talent development initiatives.
• Supported Diversity, Equity, and Inclusion efforts by fostering an inclusive work environment.

• Collaborated with leadership to align HR strategies with business objectives.
• Advised managers on employee relations and conflict resolution strategies.