Melissa Baas
Wantage,New Jersey
Summary
Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills Successful background consistently surpassing targets.
Creativity, Consistency ,and Coordination are my winning Combinations.
Overview
32
32
years of professional experience
Work History
Assistant Deli Manager
Bagel Staion
Sparta, NJ
05.2014 - 07.2021
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Able to supervised and trained of the use equipment,tools and materials listed in customer service{CSR}
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Supervised the day to day functions of all service deli.
- Maintained a working relationship with all vendors.
Sales /Assistant Manager
D & D Display Group
Fairfield, NJ
02.2002 - 08.2013
- Reliable, detailed-oriented individual with solid technical training and ten years of professional experience.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Handled logistics with vendors/contractors related to show requirements.
- Built a loyal online following for brand product services or ideas.
- Arranged media schedules , negotiated ad pricing and screening AP/AR calls.
- Provided full administrative and secretarial support to owner.
- Prioritized projects according to criticalness.
Receptionist /Sales /Assistant Manager
ALLWAYS ADVERTISING
Bloomfield, NJ
10.2000 - 02.2002
- Strengthened performance by applying excellent program and project leadership skills
- Excellent written and verbal communication skills.
- Versatile, and hard working with strong analytically problem solving, and organization abilities.
- Proficient in Excel, power point ,Quickbooks Mas 90, Microsoft Office, MS word.
- Able to maintain productively, handle multiple projects simultaneously, and perform well under pressure.
- Provided a quick and exceptional customer experience.
Sales Coordinator/Office Assistant
ROBERT TREAT HOTEL
Newark , NJ
04.1994 - 09.1999
- Supervised all banquet employees daily.
- Assisted the banquet manger on the hotels planning and organized the functions.
- Coordinated banquets,weddings ,corporate meetings and conferences.
- Diversified responsibilities and projects foe conferences.
- Solved the complaints by initiating decisions that satisfied the client.
- Skilled in Power point presentations.
- Operated a 9 line switchboard.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Improved productivity by increasing customer communication and responding to feedback.
Buffet Server/Waitress
Interlaken Inn Resort
Lakeville, CT
05.1985 - 03.1992
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
Education
Bachelor of Arts - Business Administration And Management
Bergen Community College
Paramus, NJ08.2007
Skills
- Equipment Arrangement Specifications
- Safe Work Practices
- Money Handling
- Performance Improvement
- Catering Support
- Food and Beverage Service
- Greeting and Seating Guests
- Station Preparation
- Team Goals
- Customer Loyalty
- Hospitality Management
- Guest Satisfaction
Languages
Arabic
Elementary
Timeline
Assistant Deli Manager
Bagel Staion
05.2014 - 07.2021
Sales /Assistant Manager
D & D Display Group
02.2002 - 08.2013
Receptionist /Sales /Assistant Manager
ALLWAYS ADVERTISING
10.2000 - 02.2002
Sales Coordinator/Office Assistant
ROBERT TREAT HOTEL
04.1994 - 09.1999
Buffet Server/Waitress
Interlaken Inn Resort
05.1985 - 03.1992
Bachelor of Arts - Business Administration And Management
Bergen Community College
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