Melissa Bagnall
Albany,OR
Summary
Meticulous Revenue Cycle Director with strong background in continuous improvement and revenue performance analysis. Focused and organized with demonstrated success in achieving company goals through increased efficiency initiatives along with Medicare Compliance, illustrated over 30 years in Healthcare Revenue Cycle.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Director of Revenue Cycle
The Corvallis Clinic
08.1993 - Current
- Increased revenue by streamlining billing processes and implementing effective collection strategies.
- Reduced outstanding accounts receivable balances by diligently monitoring aging reports and following up on overdue invoices.
- Enhanced cash flow by promptly identifying and resolving discrepancies in payment postings and adjustments.
- Established strong relationships with insurance carriers to expedite claims processing and maximize reimbursement rates.
- Achieved a high level of compliance by implementing strict adherence to regulatory guidelines, including Medicare and OIG Compliance.
- Collaborated with cross-functional teams to identify areas for operational improvement within the revenue cycle process.
- Ensured timely claim submission by effectively managing coding workflows within the department.
- Decreased denials by conducting thorough audits of charge capture procedures and providing feedback to clinical teams on documentation requirements.
- Contributed to staff retention efforts by fostering a positive work environment, promoting teamwork, and recognizing employee achievements regularly.
- Mentored junior staff members to develop their skills and advance within the organization''s revenue cycle management hierarchy.
- Supported clinical team members with revenue cycle procedures and addressed issues.
- Evaluated and execute contracts to procure favorable financial terms.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
Education
No Degree -
Linn-Benton Community College
Albany, ORHigh School Diploma -
Crescent Valley High School
Corvallis, ORSkills
- Medical Coding and Billing
- Claims Management and Denial Resolution
- Staff Training and Development
- Revenue Cycle Optimization
- Account Monitoring
- Clinical team guidance
- Billing cycle expertise
- Goal Setting
- Employee Training Oversight
- Relationship Building
- Willing to Learn
- Compliance Assessment
Certification
- Certified Procedural Coder, American Academy of Professional Coders - Over 20 years.
Timeline
Director of Revenue Cycle
The Corvallis Clinic
08.1993 - Current
No Degree -
Linn-Benton Community College
High School Diploma -
Crescent Valley High School
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