Melissa Bagwell

• Brought about noticeable improvements to click rates, follower counts and engagement with clear and focused strategies.
• Analyzed and reported social media and online marketing campaign results.
• Increased customer engagement through social media.
• Communicated with followers to promptly respond to queries and monitor reviews.
• Designed and implemented social media strategies to align with business goals.
• Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
• Developed productive relationships with bloggers, online media outlets and social media influencers.
• Devised specific strategies for my employer based on goals, branding and target demographics.

Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported team members and volunteers.

• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Monitored food preparation, production and plating for quality control.
• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

• Coordinated Multi-Faceted Day-of Events Seamlessly
• Built Detailed Ceremony Timelines
• Created and Executed Intricate Event Timelines
• Collaborated and Advised with Fellow Vendors
• Scheduled and Organized Planning Meetings with Clients
• Developed Strong Client Relations
• Finalized All-Inclusive Packages
• Developed Custom Floor Plans and Event Layouts for Ceremony and Reception
• Trained and Mentored Assistants While Creating Positive Work Environment
• Coordinated Catering, Equipment Rentals and Personnel Deliveries for Events
• Orchestrated Wedding Rehearsals in Timely, Organized Fashion
• Improved Quality Control for Crowd Coverage
• Professionally Resolved Conflict with Event Guests
• Oversaw Placement of Setups, Props and Decorations for Events
• Successfully Enforced and Directed Specialty Transportation for Event Parking
• Organized Alcohol Drop-Offs and Worked Close in Liaison with Bar Tender

• Executed Customized Ceremony Design and Implemented Seating Elements
• Monitored and Transported Guests to Ceremony and Reception Locations
• Facilitated and Directed Guest Parking
• Explored Wedding Trends, Both Traditional and Non
• Aided in Completion of Set-Up and Tear-Down of Events
• Cultivated Strong Team Building Skills with Fellow Colleagues Operations facilitator for Venue, Created weekly objective and goal driven scheduling for staff
• Over saw grounds maintenance and care of venue
• Communicated for venue owners regarding construction/improvement of property

• Directed and Lead Project Team of 4
• Spearheaded Marketing, Authorized Purchases and Distributed Product
• Controlled and Managed Cash Flow, Making Daily Deposits
• Organized Daily Tasks, Set Goals and Developed Objectives using Microsoft Word and Excel
• Headed Staff Meetings and Initiated Group Projects
• Assisted Coordinating Non-Profit Events and Staff Functions
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Mentored team members to enhance professional development and accountability in workplace.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.