Melissa Baptista

Managed inventory, collaborated with sales for staffing, analyzed data for purchasing, and trained team members on quality control. Streamlined processes, optimized warehouse layout, and led improvement initiatives. Addressed customer inquiries, conducted performance evaluations, and ensured smooth operations through staff training and adherence to company policies.

Managed confidential medical records in compliance with HIPAA, handled patient scheduling, registration, and insurance info. Provided excellent customer service, collaborated with healthcare providers, trained new hires, and educated patients on preventive care and insurance.

Handled telephone inquiries, relayed messages, and facilitated communication between medical staff. Maintained patient records, assisted with admissions, transfers, discharges, and supported the team. Coordinated care, scheduled appointments, ensured safety and confidentiality, and trained staff. Collaborated with medical teams and community organizations to support patient care.