Melissa Baudouin
Long Valley,NJ
Summary
Experienced medical receptionist with a successful track record at Reliance Diagnostics, improving office efficiency and patient satisfaction through expert appointment scheduling and strong data management. Proficient in using Microsoft Excel for financial analysis and possessing exceptional communication skills, leading to significant enhancements in patient experience and operational workflows.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist9
Marie Baudouin
03.2021 - Current
- Coordinated patient scheduling, check-in, check-out, and billing payments.
- Checked patient insurance, demographics, and health history to ensure information is current.
- Assisted patients in completing necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Transcribed phone messages and relayed them to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
Sales Associate/ Cashier
Marshalls
09.2020 - 02.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Finance
Montclair State University
Montclair, NJ05.2026
Skills
- Technical Skills: Microsoft Excel (intermediate), Financial Analysis, Data Entry
- Soft Skills: Strong Communication, Customer Service, Organizational Skills, Problem-Solving
- Front Desk Operations
- Appointment Scheduling
- Telephone Etiquette
- Medical Records Management
Certification
- Bloomberg Market Concepts (BMC) – April 2024
Career Objective
Highly motivated finance student seeking an internship. Proficient in Microsoft Excel, with experience in completing financial and academic assignments. Eager to contribute financial insight and innovative technology to your organization.
Timeline
Medical Receptionist9
Marie Baudouin
03.2021 - Current
Sales Associate/ Cashier
Marshalls
09.2020 - 02.2021
Bachelor of Science - Finance
Montclair State University
- Bloomberg Market Concepts (BMC) – April 2024
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