MELISSA BECK

Provide direct quality patient care including, accurate documentation of nursing assessment, medications, postoperative care and discharge teaching

• Mentoring nursing students to develop hands-on experience and competent professional knowledge
• Oversight of facilities safety operations
• Ensuring compliance with AORN, OSHA, and facility procedures. Including educating staff efforts needed to keep within necessary guidelines
• Interactions with outside vendors vital to safe ASC operations including City of Tigard, Viking, American Fire Company, American Security, Taurus, and others
• Systematically researched and completed 3 QI studies. Which implemented changes in hand hygiene documentation, safe operation OR beds, and quality patient notification of pathology reports
• Motivating colleagues to superior standards of patient care through engaging activities and positive reinforcements
• Knowledge of ASC office necessities including, scheduling, patient intake, and customer services, from hands-on experience
• Ensuring workflow and patient care are both accounted for
• Scheduled staff and delegated work assignments.
• Helped to develop, improve and implement nursing policies and procedures.
• Reviewed patient history to verify conditions and current medications.

• Supported new hire store manager with store clean up
• Aiding managers so provide positive work culture, by reinforcing strong work values amongst existing staff
• Implementation of written protocol involving incoming and outgoing freight in preparation of Reviving Coordinators retirement
• Coached employees through day-to-day work and complex problems.
• Unloaded pallets and deliveries and organized products in warehouse.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Tracking of vendor contracts, product inventory, and delivery of stock to appropriate departments
• Training new hires replacement for upcoming Receiving Coordinators position.

• Leading functional team of 4+ employees in product inventory and excellent customer service
• Implementation and planning of product floor displays to invoke customer curiosity and increase sales
• Coordination of monthly safety meetings
• Ensuring all employees participate in ensuring safe working environments
• Assisted with daily opening and closing procedures including cash handling, employee assignments, and assisting with challenging customer service interactions
• Achievements & Skills
• Certificate of Achievement, in recognition of Outstanding Student
• Invitation and acceptance of presenting graduate speech to graduation class 2018
• IV Certification
• Basic Life Support Certification
• Advanced Cardiac Life Support Certification
• Basic Disaster Life Support Certification
• Cultivated strong base of satisfied customers for long-term territory revenue.
• Exceeded customer expectations with quality of service and knowledgeable support.