Melissa Begaii

• Assisted customers by engaging with them and addressing their needs while unloading donations from vehicles.
• Ensured donated items are handled with care and sorted into appropriate bins or production areas.
• Evaluated donations in assigned areas to ensure proper sorting for sales or shipping, making informed decisions on quality for placement on sales floor or shipment.
• Delivered exceptional customer service by greeting customers promptly and responding to product inquiries.

Donation Attendant

• Accepts all donations from customers, providing outstanding customer service.
• Assisted customers with loading and unloading furniture and other items, enhancing customer satisfaction and service experience.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.

Handled customer transactions at the register, ensuring accurate payment processing.

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Stocked merchandise in appropriate area.

Janitor

• Swept and mopped floors of common areas, ensuring clean and a safe environment for customers and staff.
• Cleaned, disinfected, and sanitized all surfaces, furniture, and fixtures in the facility
• Dusted furniture, cabinets and other surfaces with a duster and microfiber cloth
• Replenished all bathrooms and break rooms with necessary supplies
• Emptied trash bins and disposed of waste into the appropriate containers
• Utilized janitorial equipment using a floor scrubber
• Reported any safety hazards or damages to the supervisor
• Followed all safety protocols and maintained a clean and organized work environment

Processor

• Received and processed merchandise, including pricing and ticketing, consistently meeting departmental quotas and contributing to inventory management.

• Provides excellent guest service in a fast and friendly manner
• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Discussed menu items with customers and recommended promotional items, driving increased sales opportunities.
• Maintained clean restaurant environment through regular cleaning and housekeeping tasks, enhancing guest experience.
• Prepares and serves food items in accordance with all Brand, Company, and health department regulations
• Ensured product quality and food safety while adhering to operational standards, contributing to overall restaurant compliance.
• Maintained accurate cash records during transactions, sales, and inventory control records
• Collaborated with team members to streamline service processes, enhancing overall operational efficiency.