MELISSA BELTRAN
San Diego,CA
Summary
Experienced Bartender and Server with 5+ years in high-volume environments. Proven track record of increasing sales through upselling, delivering exceptional guest experiences, and maintaining efficiency under pressure. Bilingual (English/Spanish), ABC & Food Handler Certified.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server / Bartender
Slappy's Burgers & Brews
National City, CA
01.2020 - Current
- Delivered high-energy service to 50+ guests per shift in a fast-paced bar environment.
- Increased sales by 20% through strategic upselling and menu pairings.
- Crafted and served 100+ cocktails per shift while maintaining speed and accuracy.
- Managed up to 10 tables simultaneously without sacrificing service quality.
- Trained new staff on service standards, POS systems, and menu knowledge.
- Resolved guests concerns professionally, driving repeat business and positive experience.
Server / Bartender
Los Panchos Tacos & Cantina
Hillcrest, CA
02.2023 - 11.2024
- Provided attentive service to 100+ guests during peak hours.
- Crafted 50+ cocktails daily with consistent quality and presentation.
- Boosted sales by 15% through personalized recommendations and upselling.
- Maintained bar organization, cleanliness, and inventory efficiency.
- Built strong guest relationships through personalize, friendly service.
Bartender
Papagayos
Eastlake, CA
11.2022 - 02.2023
- Crafted specialty cocktails and beverages, enhancing customer satisfaction through unique drink offerings.
- Trusted by management to lead large parties through attentive service and upselling skills.
- Collaborated with team to maintain smooth service during high-volume shifts.
- Developed relationships with regular patrons, fostering loyalty and repeat business.
- Maintained strict cleanliness and health compliance standards.
Education
High School -
Sweetwater High School
National City, CA01.2012
Skills
- Cocktail Crafting & Mixology
- High-Volume Service
- Upselling & Sales Growth
- Guest Experience & Retention
- POS System (Toast, Micros)
- Team Training & Leadership
Certification
ABC & Food Handler Certified
Timeline
Server / Bartender
Los Panchos Tacos & Cantina
02.2023 - 11.2024
Bartender
Papagayos
11.2022 - 02.2023
Server / Bartender
Slappy's Burgers & Brews
01.2020 - Current
High School -
Sweetwater High School