Melissa Bennett
Statesboro,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
BHT
Willingway Hospital
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assist in getting patients to scheduled groups
- Communicate with counselors regarding patients needs and concerns
- Enter vital signs
Bennett's Cleaning Service
Owner Operator Independent
01.2017 - 05.2022
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Streamlined work processes by implementing efficient organizational systems and procedures.
- Removed safety hazards, soiled items, and trash from customer areas.
Front End Data Entry Clerk
Mike Hostilo Law Firm
07.2014 - 07.2016
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Checked for accuracy by verifying data and records.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Case Manager
Mike Hostilo Law Firm
07.2014 - 07.2016
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Monitored clients' progress and tracked client services to provide crisis interventions.
CSR
MSO Water Systems
05.2011 - 07.2014
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
- Met customer call guidelines for service levels, handle time and productivity.
- Cross-trained and provided backup support for organizational leadership.
Education
No Degree - Business Office Technology
Ogeechee Technical College
Statesboro, GA01-2002
High School Diploma -
Statesboro High School
Statesboro05-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Dependable and responsible
- Flexible and adaptable
Timeline
BHT
Willingway Hospital
05.2024 - Current
Bennett's Cleaning Service
Owner Operator Independent
01.2017 - 05.2022
Front End Data Entry Clerk
Mike Hostilo Law Firm
07.2014 - 07.2016
Case Manager
Mike Hostilo Law Firm
07.2014 - 07.2016
CSR
MSO Water Systems
05.2011 - 07.2014
No Degree - Business Office Technology
Ogeechee Technical College
High School Diploma -
Statesboro High School
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